J.R. Sitman
asked on
replies from Samsung Galaxy 10.1 do not have original message
My friend has a Samsung galaxy the same as mine. If I send her an email to either her work or Hotmail to her tablet, when she replies the original message is not there. What settings will fix this?
ASKER
I just checked the settings on my Tablet and I don't have a "send & Receive" could these be controlled from the desktop computer?
ASKER
I met with her today and looked at her tablet and don't see any setting for "Send & Receive" This seems like it would be so simple to fix, and it's driving me nuts. Any more ideas?
Is she using the stock email application or another app?
ASKER
Hotmail and our Exchange server. Same results with both. I also use both of those on my Tablet and it works fine. The only difference is my Tablet is from Verizon.
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ASKER
The problem was user error.
Click on the menu button, choose more, then settings, then 'Send & Receive'.
Check the checkbox for 'Reply with original text'
If she is using a different mail app like K-9 she will need to go to the settings of that application.