How do I install Mac version of NetExtender

Posted on 2011-10-15
Medium Priority
Last Modified: 2012-05-12
When I try downloading NetExtender on our new Macs, we get the message "problem loading the NetExtender JNI library" and something about not having correct version of Java. I have Java version 1.6.0_26.

Our VPN has always worked on our PC's running XP and Windows 7. I don't know if there's a way to login to the device, or if I am running the wrong version of NetExtender. The version of NetExtender is 3.5.619. It does download part of the program, but then stops and gives me the above message.
Question by:razzyrita
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Accepted Solution

mikeewalton earned 2000 total points
ID: 36975966
Open this link: https://sslvpn.demo.sonicwall.com/cgi-bin/welcome
Follow the instructions to demo NetExtender
Click on the NetExtender button (which opens this link: https://sslvpn.demo.sonicwall.com/cgi-bin/portal#)
Follow the instructions and permanently APPROVE the SonicWALL permissions dialogs that pop up
This installs the latest Snow Leopard friendly version of NetExtender (version 4.0.658)

Author Comment

ID: 36976698
The first time I tried this, it would not work for me. It connected to the demo vpn though. I deleted the "bad" installation on NetExtender and it worked. I am now connected to my company's vpn. Thanks!

However, I can't connect to the server. I go through Go, Connect to Server as I would in the office (smb:\\ There must be another way to do this, as there is on the PC's. I suppose I need to open a new question.

Expert Comment

ID: 36976708
You're welcome, glad I could help.

Yes, please open a new question as it is out of the scope of this one, and could be a few things.

I would start by opening Network Utility and running ping to the server IP.

Author Closing Comment

ID: 36976741
It was a little difficult to find the right page to download NetExtender. You have to look under Virtual Office, which is towards the bottom of the list. Also you ALLOW it to run. Also, be sure to install from scratch. If you try to update your version of NetExtender, it probably won't do anything.

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