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Laptop cursor mouse pad unresponsive, but usb mouse works

How can activate the mouse pad of the laptop again?

Thanks,
JP
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easycapital
Asked:
easycapital
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2 Solutions
 
John HurstBusiness Consultant (Owner)Commented:
There are two reasons for this to occur:

1. The mouse pad driver needs to be installed, reinstalled, or updated.. I suggest you uninstall the current one and install a new one.

2. Check to see if the mouse pad is connected. On my machine, it is part of the keyboard and can easily become disconnected if the keyboard is removed. Check this first to see if this is the cause before changing drivers.

... Thinkpads_User
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easycapitalAuthor Commented:
Not good with drivers.  Do not know where to go to do this.

My computer hibernated do to low battery.  Then had to reboot when I actually got power from the wall.  Then mouse pad in the laptop no longer working.

Thanks,
JP
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John HurstBusiness Consultant (Owner)Commented:
Something might have happened due to very low battery. So first, allow the battery to charge, do an orderly shut down, the restart from scratch. Does the mouse pad come back?

No:  Right click on Computer (My Computer) and select Manage. Under Manage, select Device Manager. Does the mouse pad appear to be properly installed? (No red X or yellow exclamation marks).

Then, if in need for a driver, go to the manufacturer's support site and look up the mouse pad driver.

... Thinkpads_User
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Jim-RCommented:
Without you mentioning  the make and model particulars of your laptop, no one can confirm this but you.

On some laptops there is physically a switch to disable the mouse pad so accidentally touching it does not interfere with the use of an external mouse.  Check that your laptop does not have such a switch or that if it does, that it is not set to disable the pad.

In many laptops, it is common for the manufacturer to provide a preinstalled utility program to reinstall hardware drivers.  Again, without knowing the particulars of your laptop, no further direction can be given.

Beforehand, you should schedule a disk check.  Your hard drive may contain errors due to the hibernation shutdown possibly not completing correctly.  

Here are the commands to enter into a Administrator command prompt which you can start by:

Start->Accessories->Right Click on Command Prompt and choose "Run as Administrator"

type the following into the command prompt:

chkdsk c: /f <enter> (the /f tells chkdsk to automatically fix file system errors)

y <enter> (confirms you want to do the check on the next restart)

shutdown -r <enter> (shuts down and restarts your machine when the disk check will be performed before the computer returns to Windows.  The disk check will be performed and the machine will restart one additional time.

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nobusCommented:
there are several possibilities :
1- some laptops have a switch to enable or disable the touchpad does yours have a switch ?  use it then
2-driver - see comments above
3-touchpad became bad - or disconnected  - you can test if it works when running from a live cd, like Knoppix :
ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso   
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easycapitalAuthor Commented:
Acer Aspire One.  D250-1283.

I thought I would start with the easiest suggestion first.

//Juan
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easycapitalAuthor Commented:
It had the mouse disabled by accidentaly hitting the "disable" mouse function.  :(

Thanks for the heads up.
JP
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nobusCommented:
it happens..tx for feedback
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