My hotmail account is sending out spam messages to my contacts

Posted on 2011-10-15
Last Modified: 2012-05-12
Lately my hotmail account is sending out spam messages to my contacts.  I have the filter and reporting settings in my account set to Exclusive - Everything is sent to the junk email folder except messages from your contacts and safe senders, Windows Live Hotmail service announcements, and alerts that you signed up for.

Is there anything else I can do to prevent spam messages from coming into my account and as well not being sent to my contacts.

Question by:qec-cmolloy
    LVL 5

    Expert Comment


    To prevent recieve spam... well is impossible prevent it, what you do now is far enough.

    To prevent sending spam to your contact list... Well you should report this directly to Microsoft.

    Also, I have a cuestion... do you use outlook's plugin to connect it with hotmail? If so, be sure your computer has not virus or malware.

    Also run windows update to patch it.

    -hope helps-

    Author Comment

    I will report to Microsoft, but I don't use Outlook plug in and have scanned my pc for virus and malware and have all windows security updates to date.  Thanks for the suggestions.
    LVL 6

    Accepted Solution

    Please run AntiMalware program.
    update the program first and run a quick scan.
    change the password in your Hotmail account.
    In the future do not send anyone your user Hotmail email address with your password.
    LVL 21

    Expert Comment

    Aside from the other answers, since your contacts list has already been compromised, your contacts will continue to receive spoofed mail that appears to be "from" you.  Nothing can be done about that from your end, the damage has already been done.
    LVL 30

    Expert Comment

    by:Paul Sauvé
    The above answer (36974807 PapertripDate) is correct, BUT it will surely help if you change your Hotmail account password to a MUCH STRONGER one.

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