Some Users are unable to connect to Network shares and printers
I am supporting a company convention, We have a LAN setup in the convention center that we are working in. The LAN is connected to our company domain via VPN using a Juniper router.
On the LAN at the convention center I have a Windows Server 2003 R2 64Bit server joined to the Company domain. There are 2 printers and a shared folder on the server.
The Workstations are a variety of Windows XP, Windows 7 x64 and MAC OSX systems.
So far, of the 30 plus computers that are using these resources about 5 are unable to map to the printers or shares (theyare still able to map to the printers and shares at the office). These are only some XP and Win 7 computers the MACs work fine.
I can Ping the Server and the Printers from each of the workstations.
I can browse the domain and see all of thecompany shared resources just not those on the LAN here at the convention.
Any ideas?
On the LAN at the convention center I have a Windows Server 2003 R2 64Bit server joined to the Company domain. There are 2 printers and a shared folder on the server.
The Workstations are a variety of Windows XP, Windows 7 x64 and MAC OSX systems.
So far, of the 30 plus computers that are using these resources about 5 are unable to map to the printers or shares (theyare still able to map to the printers and shares at the office). These are only some XP and Win 7 computers the MACs work fine.
I can Ping the Server and the Printers from each of the workstations.
I can browse the domain and see all of thecompany shared resources just not those on the LAN here at the convention.
Any ideas?
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SOLUTION
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have you created A records in DNS for the servers and printers?
ASKER
Yes, I am ableto ping all the required resources by name andget the apropriate ip addresses in return.
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ASKER
We manage all firewall settings through Group Policy. and Symantec Endpoint Protection is managed via the SEP server. I have manually verified no additional FW software is installed.
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ASKER
The convention has ended and none of these solutions was correct. They were looking at the simple possibilities and not digging in deep to come up with an answer. I have taken down the server ans boarded my plane home.
Thanks for the try.
Thanks for the try.
ASKER
We areusing our company DNS servers and they are working for everyone else. They areeven working for thes 5users to getto the corporate network. When I use the start run \\server it times out and says it cannot locate the server yet I can ping the server by name. This also happens if I run \\IPADDRESS.
Peter197911,
Yes theyare laptops and yes I have flushed the DNS with no change. good suggestion though.