Meeting Request Goes Straight to Deleted Items And Won't Add to Calendar

Posted on 2011-10-16
Last Modified: 2012-07-30
Hey Guys,

Having Meeting Request issues. We book Video Conferences (VC) via a web portal interface (which is linked to our VC Server). When Reception logs in to this web portal and creates a VC, an email meeting request is sent to their Outlook client which can be added to their Outlook Calendar. We have moved to Exchange 2010 and since that move these meeting requests won't add to their Calendar. The requests go straight to their Deleted Items. When you move the request back to their Inbox you can't even add the meeting to the Calendar - there's no add button. The Meeting Request states that they are the organizer so they don't need to respond to the meeting, however, the meeting still doesn't display in the calendar. They are using Outlook 2007. I tried logging into the web portal and creating a VC and the same thing happened to me. Meeting Request went to deleted items and I can't add to the Calendar. I have Outlook 2010.

I have checked the tracking options and calendar options. see attachments for those.

Can anyone help? Is this issue exchange 2010? we just don't want to have to manually add the VCs to the Calendar, we used to be able to just hit the add button and in goes the VC meeting request.  settings1 settings2 settings3
Question by:tanharrison
    LVL 74

    Assisted Solution

    by:Glen Knight
    My guess is that these messages are being treated as Junk Mail.

    Either add the sender to the safe-sender list or modify the Junk Mail settings in Outlook to prevent the send straight to deleted items option.

    Accepted Solution

    will try your solution demazter. but will have to closed ticket as do not have time to troubleshoot.

    Author Closing Comment

    have to close case for time being.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to improve team productivity

    Quip adds documents, spreadsheets, and tasklists to your Slack experience
    - Elevate ideas to Quip docs
    - Share Quip docs in Slack
    - Get notified of changes to your docs
    - Available on iOS/Android/Desktop/Web
    - Online/Offline

    You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
    Outlook Free & Paid Tools
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
    This video discusses moving either the default database or any database to a new volume.

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    23 Experts available now in Live!

    Get 1:1 Help Now