Adobe Lightroom plugin

Posted on 2011-10-16
Last Modified: 2012-05-12
When trying to upload photos from Adobe Lightroom 3.4 to my SmugMug website the Lightroom plugin (the latest version) will upload a few photos and then I get the message: "Can’t update this collection. An internal error has occurred: SmugMugAPI.lua:528:attempt to index local ‘json’ (a nil value)"

I can restart the upload in the usual manner and it will upload a few more photos before I get the same message again. It is a pain to have to repeatedly start the upload when it should complete the whole upload with no problems. The photos I am uploading are RAW files and about 19,500 KB each. Could there be a setting on my computer that is limiting the upload process? Any suggestions and/or solutions are appreciated.

Question by:CAR141
    LVL 2

    Expert Comment

    A couple of notes:

    - Adobe released an update to 3.5 which may resolve your issue.

    Another issue may be with a preset that you are using.
    What I'd suggest trying:
    1. Launch LR. Go to Edit > Preferences > Presets tab > click "Show Lightroom Presets Folder"
    2. In Win Explorer, rename the "Lightroom" presets folder to "Lightroom-x"
    3. Quit and relaunch LR. It will ask you to manually find your catalog.
    4. See if the problem went away.

    Then you know it is an issue with a preset.

    Good luck.

    Author Comment

    I updated to LR 3.5. Since what I want to do uses a preset I can't do what you suggested and disable the presets. I'll check to see what happens when I try with the LR3.5 update but don't have time to do that right now.

    Author Comment

    I removed and reinstalled the lightroom plugin which moves photos to the smugmug website. This seems to have fixed the problem. I had tried this same solution earlier and it didn't help. Perhaps Smugmug did a fix to the plugin.

    Accepted Solution

    Don't know how to close this, but no points because there were no suggestions that helped solve the problem.  The problem was solved after the plugin was updated although my problem was not mentioned as being a benefit of the new plugin.

    Author Closing Comment

    No one gave me a solution. When I updated the plugin to the new version the problem went away.

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