Outlook 07 - creating rules (rules not working)
Posted on 2011-10-16
Hi, in my email I create rules so I can filter out spam but latley they are not working. I was wondering if anyone knows any solutions.
For example, I have a folder titled "adds" and whenever I get an advertisment in my inbox I create a rule to send that message (and all future messages from that email address) to the adds folder, that way when I want to see the recent adds maybe once per week, I just go to that folder to view them, and that way it doesnt clutter up my inbox which has more important messages in it.
I create a rule and hit "run this rule now" and it will send that message to the adds folder however when I get a new email from the same address, it will keep it in my inbox and wont move it to the adds folder even though I set a rule up.
I right click it and once again create a new rule to send it to the adds folder, and it moves that message again to the adds folder, but if I get another email from the same address, it does the same thing.
If I click Tools then Rules and allerts, I see all the rules I created, and many of them have the same name with (1)...(2) next to them because I created the same rule multiple times. I was wondering if there is a way to fix this?
Last year I deleted all my rules and started over, but it didnt help. Any sugestions?