Outlook 07 - creating rules (rules not working)

Posted on 2011-10-16
Medium Priority
Last Modified: 2012-05-12
Hi, in my email I create rules so I can filter out spam but latley they are not working. I was wondering if anyone knows any solutions.

For example, I have a folder titled "adds" and whenever I get an advertisment in my inbox I create a rule to send that message (and all future messages from that email address) to the adds folder, that way when I want to see the recent adds maybe once per week, I just go to that folder to view them, and that way it doesnt clutter up my inbox which has more important messages in it.

I create a rule and hit "run this rule now" and it will send that message to the adds folder however when I get a new email from the same address, it will keep it in my inbox and wont move it to the adds folder even though I set a rule up.

I right click it and once again create a new rule to send it to the adds folder, and it moves that message again to the adds folder, but if I get another email from the same address, it does the same thing.

If I click Tools then Rules and allerts, I see all the rules I created, and many of them have the same name with (1)...(2) next to them because I created the same rule multiple times. I was wondering if there is a way to fix this?

Last year I deleted all my rules and started over, but it didnt help. Any sugestions?
Question by:hydrive1902
  • 2

Expert Comment

ID: 36977726

The could some of the possible reasons for Rules to not work, kindly check against each of them.

1. From Address Changes: You created a rule by right clicking on a message, where you selected the From checkbox but the underlying email address changes every time. To fix this always use the email address and not the display names.
2. To Address Changes: You might created a rule to check for sent to option, but the spammer must be using BCC to sent communication to you.

I have following suggestions while creating rules:

1. Always create simple rules - eg. use sender's email address not worrying about recipient address (unless you want to ignore all CC & BCC mails)
2. Always validate/ create rules using advanced options.
3. Stop processing further rules: If you believe no other rules should impact the decision of this email then choose stop processing more rules

Please check and do let us  know if any further help is  required.


Accepted Solution

hydrive1902 earned 0 total points
ID: 37076548
I deleted all the rules and tried re creating them and it still messes up on some of them and even after duplucate rules are created, upon rebooting the program they do not process. I guess a corrupt file is the only thing I can think of that would cause it.

Author Closing Comment

ID: 37098877

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
Suggested Courses

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question