MS Outlook 2003

Posted on 2011-10-16
Last Modified: 2012-06-21
Hi, I just changed my email account from a POP account to an IMAP so that I can sync my iPhone and iPad with Outlook.  The problem I am running into is that Outlook will not allow me to create folders under the new account.  here is a jpg of what I get.  I don't know if the appending applies to the name of the account or to the name of the folder.  I have tried both and it still doesn't work.  Any suggestions?
Question by:camtz
    LVL 9

    Accepted Solution

    Apparently your IMAP server won't allow what you're trying to do. Outlook can only follow the methods allowed by the server.
    Two thoughts, though. The first is why use subfolders? Just make a new folder and put it at the same level as the Inbox. There's nothing magic about where the folder is in the hierarchy. The second is if your server has a web interface, log in with that and see if you can create subfolders on the server side. Outlook will reflect them if it's allowed.
    LVL 9

    Assisted Solution

    Not that you even want to hear this, but I'd recommend contacting your institutional folks who support your email server.  Check with them to see if you *should* be allowed to create folders on IMAP (assuming you do really want to create folders).  There may be something not quite right on their account setup for you that can be corrected, or they can at least confirm that yes, you really are not able to do this with their setup.

    MinoDC's suggestion for not necessarily needing folders is a good one, if you truly are restricted by your server setup.

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