Hello, i have a vps server in my business.
Our email , today , is going out perfectly. But somedays not.
We are listed in spammcanibal:
Click for WhoisIP: 188.8.131.52 ES
spam source, anonymous/un-named IP
Our server ip : 184.108.40.206
domain related about: hotelalbayzindelmar.es
Our host in hosting has name: h0056.hostytec.com
When i try to remove our address from spamcannibal i get:
220.127.116.11 not eligible for removal: GENERIC PTR
Why are you listed?
Fix these problems before asking for removal from our database.
Your host sends spam.
My dns configuracion for this domains are:
SMTP test in mxtoolbox shows:
220 h0056.hostytec.com ESMTP
OK - 18.104.22.168 resolves to h0056.hostytec.com
OK - Reverse DNS matches SMTP Banner
0 seconds - Good on Connection time
Not an open relay.
2.387 seconds - Good on Transaction time
250 h0056.hostytec.com [140 ms]
MAIL FROM: <firstname.lastname@example.org>
250 ok [1154 ms]
RCPT TO: <email@example.com>
553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) [140 ms]
221 h0056.hostytec.com [140 ms]
All apears ok, i would like to be removed from spamcannibal to get less problems sending emails...
If someone can help me, I'll be very grateful.
I have plesk in my vps.