jarizaro
asked on
Invalid ptr/dns... listed in spamcannibal
Hello, i have a vps server in my business.
Our email , today , is going out perfectly. But somedays not.
We are listed in spammcanibal:
Click for WhoisIP: 86.109.167.171 ES
h0056.hostytec.com
Spain
spam source, anonymous/un-named IP
see:
86.109.167.10
Our server ip : 86.109.167.171
domain related about: hotelalbayzindelmar.es
Our host in hosting has name: h0056.hostytec.com
When i try to remove our address from spamcannibal i get:
"
86.109.167.171 not eligible for removal: GENERIC PTR
h0056.hostytec.com
Why are you listed?
Fix these problems before asking for removal from our database.
Your host sends spam.
....
"
My dns configuracion for this domains are:
http://www.mxtoolbox.com/SuperTool.aspx?action=mx%3ahotelalbayzindelmar.es
SMTP test in mxtoolbox shows:
220 h0056.hostytec.com ESMTP
OK - 86.109.167.171 resolves to h0056.hostytec.com
OK - Reverse DNS matches SMTP Banner
0 seconds - Good on Connection time
Not an open relay.
2.387 seconds - Good on Transaction time
Session Transcript:
HELO please-read-policy.mxtoolb
250 h0056.hostytec.com [140 ms]
MAIL FROM: <supertool@mxtoolbox.com>
250 ok [1154 ms]
RCPT TO: <test@example.com>
553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) [140 ms]
QUIT
221 h0056.hostytec.com [140 ms]
All apears ok, i would like to be removed from spamcannibal to get less problems sending emails...
If someone can help me, I'll be very grateful.
I have plesk in my vps.
Javier
Our email , today , is going out perfectly. But somedays not.
We are listed in spammcanibal:
Click for WhoisIP: 86.109.167.171 ES
h0056.hostytec.com
Spain
spam source, anonymous/un-named IP
see:
86.109.167.10
Our server ip : 86.109.167.171
domain related about: hotelalbayzindelmar.es
Our host in hosting has name: h0056.hostytec.com
When i try to remove our address from spamcannibal i get:
"
86.109.167.171 not eligible for removal: GENERIC PTR
h0056.hostytec.com
Why are you listed?
Fix these problems before asking for removal from our database.
Your host sends spam.
....
"
My dns configuracion for this domains are:
http://www.mxtoolbox.com/SuperTool.aspx?action=mx%3ahotelalbayzindelmar.es
SMTP test in mxtoolbox shows:
220 h0056.hostytec.com ESMTP
OK - 86.109.167.171 resolves to h0056.hostytec.com
OK - Reverse DNS matches SMTP Banner
0 seconds - Good on Connection time
Not an open relay.
2.387 seconds - Good on Transaction time
Session Transcript:
HELO please-read-policy.mxtoolb
250 h0056.hostytec.com [140 ms]
MAIL FROM: <supertool@mxtoolbox.com>
250 ok [1154 ms]
RCPT TO: <test@example.com>
553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) [140 ms]
QUIT
221 h0056.hostytec.com [140 ms]
All apears ok, i would like to be removed from spamcannibal to get less problems sending emails...
If someone can help me, I'll be very grateful.
I have plesk in my vps.
Javier
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SOLUTION
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Interesting I have never seen that type of spam block before.
Couple things to add -
Your SPF record has the mechanisms "a" and "mx", which both resolve to your IP. Not only is that redundant, but it requires 3 additional DNS lookups per SPF check, which all resolve to the same thing :)
The best practice for your SPF record is
Couple things to add -
Your SPF record has the mechanisms "a" and "mx", which both resolve to your IP. Not only is that redundant, but it requires 3 additional DNS lookups per SPF check, which all resolve to the same thing :)
The best practice for your SPF record is
"v=spf1 ip4:86.109.167.171 ~all"ASKER
Hello again, sorry by my delayed response.
jakethecatuk:
Can i create that rdns entry in the upper table ?
I'm using plesk on vps.
Papertrip:
Thanks by your tip. I'll try that later when i get move out from spamcannibal..
jakethecatuk:
Can i create that rdns entry in the upper table ?
I'm using plesk on vps.
Papertrip:
Thanks by your tip. I'll try that later when i get move out from spamcannibal..
unlikley that you can create your own rDNS record. that is normally completed by your ISP as they own that part of DNS.
ASKER
I think i have these entries ok in my dns config... a attach a screenshot about dns configuration for this domain..
dns-config.jpg