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free busy not working for outlook 2010 users on exchange 2010

Posted on 2011-10-17
Medium Priority
Last Modified: 2012-05-12
Hello I have two sites, chicago and ohio.

Both sites migrated from exchange and outlook 2003 to 2010.  The chicago site is the main site and migrated 6 months before.  All users are on outlook/exchange 2010.  The 2003 servers are powered on but not doing anything.

My situation is:
ohio can see free busy of chicago
ohio can't see free busy of ohio

chicago can see free busy of chicago
chicago can't see free busy of ohio

There are one or two users out of 100 that can see everything.  On both 2003 exchange servers I have moved all public folder replicas to the PF databases on the exchange 2010 servers.  If I open up the shell and enter:
get-publicfolder -identity "\non_ipm_subtree\schedule+ free busy" -recurse | fl name, replicas

I see:

name:       : schedule+ free bbusy
replicas    : {}

name        :ex:/o=domain/ou=exchange administrative grrou{fydibohf23spdlt}
replicas    :Public Folder DB1, OhioPF}

name         :ex:/o=domain/ou=first administrative group
replicas     :{public folder db1, ohioPF}

My autodiscover works fine, if I right click on the outlook icon and test connection settings everything is ok.  One thing that I did notice is that the OAB wasn't updating, so I forced it to update for a few users by going to send/recieve and doing a download.  For some reason the MS file distribution service wasn't started on the Ohio server, but I have since started it

Any ideas
Question by:inferno521
  • 3
  • 2

Expert Comment

by:Em Man
ID: 36979539
are patches up-to-date?
any logs on Event viewer?

seems like we need to check on the Ohio side.

Expert Comment

by:Em Man
ID: 36979563

Author Comment

ID: 36979601

The only windows updates that aren't applied are security updates, and updates to the .net framework4.  The event viewer is clean, and when I turn on logging on outlook 2010, I don't see and fb logs.  One thing I should point out is most of the users use outlook anywhere.

I can see everyone's Fb info, which makes this hard to test.

Accepted Solution

inferno521 earned 0 total points
ID: 37159861
The problem was the HomeMDB folder wasn't set for the ohio server, setting that fixed it.

Author Closing Comment

ID: 37181661
setting the homemdb folder fixed it

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