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  • Status: Solved
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How to connect

I have a Lenovo netbook.  I have Novell Client 4.9 on it.  It has a wireless card installed.  We have new wireless access installed in our building.  When I try to go wireless, it just doesn't work.  There are known issues other techs on our staff are having and they offer tips, i.e. uninstall any 3rd party software - think vantage is an example.  Sometimes if you roll back the wireless card driver, that may help.  I have been told that Novell could be an issue.  We have 45 of these and we really need a good fix.  This Lenovo netbook originally had win 7 on it.  We have downgraded and imaged them with Win xp.
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lizzytish
Asked:
lizzytish
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2 Solutions
 
lizzytishAuthor Commented:
Note:  the wireless will connect using unsecured access.  The problem is connecting with Novell and our secured connection.  
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cantorisCommented:
Can you connect without Novell initially and then use the tray icon to log into Novell afterwards once the wireless is up?  (Some wireless drivers don't support pre-logon authentication and so the wireless is not live to authenticate you to Novell (or AD - unless you use a cached logon).
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lizzytishAuthor Commented:
Good question.  I will try.  I do know that I can see the tree when looking through the "Red N."  That is why it puzzles me, and why it seems to be an issue with Novell.  

OK, just tried and the answer is YES....so then how do I fix the original login?  Thank you for this much.
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cantorisCommented:
It's usually down to finding a wireless driver that supports pre-logon authentication.  Thinking of the Intel drivers, this is often an optional component.  On the Intel ones, I install the Admin Tool component too and use that to configure a wireless profile that is available before logon.  Some wireless though we can't get to work pre-logon (eg Broadcom) and there we have to logon to Novell afterwards separately - I put a shortcut to "Novell Logon" on the All Users' Desktop for this purpose.
In our environment I've found the mix of Novell Logon and Windows 7 a nightmare too.
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lizzytishAuthor Commented:
If this is the only and/or best solution, I'll accept it.  However, I'm going to wait and see if there is another way.  
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lizzytishAuthor Commented:
After one login via the Red N, the netbook logs in fine.  Thank you.
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lizzytishAuthor Commented:
Wireless is now connecting.
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