Cannot Add A Personal Address Book

Posted on 2011-10-17
Last Modified: 2012-05-12
I have Outlook 2003 published on Citrix 4.5 on Windows 2003. Whenever a user adds a personal address book it is not showing up.  Outlook goes through the process and acts like it is adding the PAB, but it never appears.
Question by:rodericklm
    LVL 47

    Expert Comment

    Is it possible the creation of Personal Address Books have been disabled by an Administrator?

    Try this with another user?

    Can they do it?

    Author Comment

    Users can create PABs on there workstations on the domain but not on the Citrix server and there is no policy that keeps them from creating them.

    Accepted Solution

    This ended up being a prf file that was running everytime that the user logged on.

    Author Closing Comment

    Changing it so that the prf file was applied on the first logon instead of every logon fixed the issue.

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