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Cannot Add A Personal Address Book

Posted on 2011-10-17
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Last Modified: 2012-05-12
I have Outlook 2003 published on Citrix 4.5 on Windows 2003. Whenever a user adds a personal address book it is not showing up.  Outlook goes through the process and acts like it is adding the PAB, but it never appears.
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Question by:rodericklm
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Expert Comment

by:apache09
ID: 36996298
Is it possible the creation of Personal Address Books have been disabled by an Administrator?

Try this with another user?

Can they do it?
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Author Comment

by:rodericklm
ID: 37000834
Users can create PABs on there workstations on the domain but not on the Citrix server and there is no policy that keeps them from creating them.
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Accepted Solution

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rodericklm earned 0 total points
ID: 37048012
This ended up being a prf file that was running everytime that the user logged on.
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Author Closing Comment

by:rodericklm
ID: 37068362
Changing it so that the prf file was applied on the first logon instead of every logon fixed the issue.
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