Automatically lock out Polycom CX600 phones when user logs out of Lync client

Posted on 2011-10-17
Last Modified: 2013-11-29
Our client has a Lync 2010 infrastructure in place. Most of the users have Polycom CX600 phones connected to their computer via USB and also through a POE connection for power (although obviously this also gives the phone its own IP address). All management of calls is to be done through the Lync client, as they also have wireless headsets attached to the computers.

The problem is, in some cases a user logs into a phone and then forgets to log out. If another user uses that phone, they are dialing out as that user.

Is there a way to force the phone to "log out" the user account either when Lync logs off or after a certain time? I know you can set a PIN-based lockout on the phone, but this is phone-specific, so if we're using common PIN numbers it doesn't resolve the issue.

Obviously from a management standpoint we could require users to have complex PINs for thier conference PIN as well as their phone PIN, but I was hoping there might be a technical way to enforce this.

I'm also wondering if there is any remote management available for these phones - i.e. telnet/web interface/etc.
    LVL 16

    Author Comment

    by:Michael Ortega (Internetwerx, Inc.)
    ADMINS - I am unable to add this to the OCS/LCS zone - I searched and browsed for several minutes and could not find this zone as an option. Can you please add it to this zone?
    LVL 16

    Accepted Solution

    ADMINS - Never mind, I was able to add the zone I needed from the "edit question" page even though that zone was not available during the initial question creation.
    LVL 4

    Expert Comment

    "set-csclientpolicy -DisableHandsetOnLockedMachine $True" might be what you are looking for.

     When set to True, users will not be able to use their phone running Lync Phone Edition if the computer that the phone is connected to is locked. To use the phone, users will first have to unlock the computer.

    LVL 16

    Author Closing Comment

    by:Michael Ortega (Internetwerx, Inc.)
    I found the answer on my own.

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