Please let me state from the beginning that I am NOT a “web dude” or site developer. I’m just a lowly one man shop specializing in server and workstation hardware and software for SMB clients. I learned a long time ago to leave the website stuff to the web developers.
I have a client that wanted me to move their pop mail from the control of their website developer for various reasons…mainly political. The web developer is a pain to work with…and now after moving the mail from her control…says that any issues are now my problem because we took the mail away from her!
The problem I have is that after moving the mail pop accounts to GoDaddy, messages sent from the website, (not hosted by GoDaddy), via a contact form are not reaching the GoDaddy pop accounts. Note that “direct sends” of mail to these pop mailboxes arrives fine. I can send email to these users from my domain account, Gmail, and my personal Cox account. Mail is reaching these mailboxes…EXCEPT…when it is sent from the website’s contact form.
As I said, I don’t maintain websites, but I managed to look at the contact form page and noticed in the code that the contact page uses a script called “ALLSTUFFMAILER.PHP”. I am wondering if GoDaddy sees mail from this script as mail coming from a relay and therefore blocks it as spam. Does anyone think this is the cause of my problem? If so, what could I try to ask the web developer to change on her end…or is there something I could do with GoDaddy, (on my end), to allow this mail to reach these pop mailboxes?
For the record, I have tried using a mail forward to the intended destination mailbox as well as an actual mailbox. Either way, mail sent form the site contact form to email@example.com is not getting through.