rtlaw
asked on
Outlook 2007 Cannot Send
I have a user getting sporadic errors in Outlook 2007. I have Exchange 2010.
It has happened to internal and external recipients.
If I delete the text from all previous emails in my reply, then it will send just fine.
This user has no issues in termserv or in OWA.
I have put them in cached and non-cached mode and have recreated their OST.
The error that pops up is "cannot send"
It has happened to internal and external recipients.
If I delete the text from all previous emails in my reply, then it will send just fine.
This user has no issues in termserv or in OWA.
I have put them in cached and non-cached mode and have recreated their OST.
The error that pops up is "cannot send"
Have you tried to re-create their outlook profile? uninstalling and then reinstalling outlook? Can you get them to log into another computer to check their outlook?
Outlook creates an offline OST file - this sometimes gets corrupted..
Disable offline cach from the Mail profile and delete the ost file.
Try using Outlook without offline cache.
You can select offline cache again at a later date.
The answer above has the same effect as recreating the OST file.
Disable offline cach from the Mail profile and delete the ost file.
Try using Outlook without offline cache.
You can select offline cache again at a later date.
The answer above has the same effect as recreating the OST file.
ASKER
I have recreated her profile and it works fine from other computers.
Can anyone log into the comptuer thats having trouble to check email? If not then I would speculate the software needs re-installed
try run the following command from the shell
Add-MailboxPermission -Identity "MAILBOX HERE" -User "USERNAMEHERE" -AccessRights FullAccess
Add-MailboxPermission -Identity "MAILBOX HERE" -User "USERNAMEHERE" -AccessRights FullAccess
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
no solution given.