Event ID 12014

Posted on 2011-10-17
Last Modified: 2012-05-12
I have the following event ID showing up on my Transport Server.  My biggest problem is I don't understand what is being requested.  Do I need a cert on my transport server or on the Student ZM application?  I have read a ton on this but have not been able to fix the problem.  I created a cert with the FQDN on the transport server with no success.

Event Type:        Error

Event Source:    MSExchangeTransport

Event Category:                TransportService

Event ID:              12014

Date:                     10/17/2011

Time:                     1:51:24 PM

User:                     N/A

Computer:          MAILHUBB


Microsoft Exchange could not find a certificate that contains the domain name in the personal store on the local computer. Therefore, it is unable to support the STARTTLS SMTP verb for the connector Student ZM with a FQDN parameter of If the connector's FQDN is not specified, the computer's FQDN is used. Verify the connector configuration and the installed certificates to make sure that there is a certificate with a domain name for that FQDN. If this certificate exists, run Enable-ExchangeCertificate -Services SMTP to make sure that the Microsoft Exchange Transport service has access to the certificate key.

Question by:BellevueAdmin
    LVL 5

    Expert Comment

    Check the below article.

    LVL 12

    Accepted Solution

    Check whether a certificate exists or not,
    --> If yes then enable it by using Enable-exchangecertificate -thumbprint -services
    --> If no, create a certificate using new-exchange certificate.

    Author Closing Comment

    We ran the New-ExchangeCertificate.  The errors are no longer in the Even Log.  Thanks.

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