Using Address translation in Citrix Web interface. Unable to launch apps Externally

Posted on 2011-10-17
Last Modified: 2012-05-12

I wanted to test Address translation in web interface. I'm unable to launch published application externally. Here is my setup:

1. Two VMs in Xenserver: one acting as DC with IP and other VM is a Xenapp 6 Vm with IP address

2. Citrix license server and Web interface resides on a Vm workstation. This VM also acts as a NAT router with IP address and for external.

3. Can launch apps from the web interface server. Now I would like to test application externally so created a new VM in VM workstation with following IP address

4. Now I can ping web interface from my external network machine with and vice-versa.

Now when I launch the published application it doesn't launch as it gives usual message could not connect to xenapp.

Please note I have also made following in the web interface, access method as "Translated" and internal IP as and port 1494, external Ip as and port 1494

I tried to open ICA file both from internal and external network. It was pointing to 1494 (which is my Xenapp server understandably)

I have following questions:

1. Is my setup is correct or am I missing something?
2. Should I put Web interface internally say on the machine and use 192.168..6/ as a dedicated NAT router?
3. External IP and Internal IP on the web interface should be the NAT router's IP or Citrix server IP?
4. What is the port should I mention on the access method? Should that be 1494 or something else?
5. When I opened ICA from the external network machine, it pointed to, should that be something in 30.x.x.x range?

Please help!!!!
Question by:basraj
    LVL 22

    Accepted Solution

    1.yes, there are an error.
    your translation shoul be internal IP as (not .6) and port 1494, external Ip as and port 1494
    3. citrix server IP
    4. 1494(ICA) and 2598 (Session reliability)
    5. from extern your ica file should point to  30.x.x.x (possible this are correct if you repair the translation entry)
    LVL 19

    Assisted Solution

    Thanks I fixed it.. I made sure NAT is done properly(where I had problems earlier). Also in external web interface, i did allow ports 1494 to Citrix servers. Finally it fixed.
    LVL 19

    Author Closing Comment


    Featured Post

    What Is Threat Intelligence?

    Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

    Join & Write a Comment

    Suggested Solutions

    #Citrix #Citrix Netscaler #HTTP Compression #Load Balance
    New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
    This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
    How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

    733 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now