• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1108
  • Last Modified:

Fix for "Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later."

Trying to to find a fix for this problem "Your  Out of Office settings cannot be displayed, because the server is currently unavailable.  Try again later."

Running on MS Server 2008, Exchange Server 2007 and using a Terminal Server running Outlook 2007.

0
TheSonicGod
Asked:
TheSonicGod
  • 16
  • 6
  • 2
  • +2
1 Solution
 
pjamCommented:
Know problem with 2007 outlook.  Can you set it with webmail?  that is how about 30%of our users ahve to do it.
0
 
TheSonicGodAuthor Commented:
We can set the Out of Office auto-responder through webmail.
0
 
sbackCommented:
Try running the "Test Email AutoConfiguration"
  - press ctrl while right clicking the Outlook icon in the system tray
  - enter credentials
  - Just leave the checkbox for the AutoDiscover checked

What are your results?

0
Restore individual SQL databases with ease

Veeam Explorer for Microsoft SQL Server delivers an easy-to-use, wizard-driven interface for restoring your databases from a backup. No expert SQL background required. Web interface provides a complete view of all available SQL databases to simplify the recovery of lost database

 
TheSonicGodAuthor Commented:
results are:

Attempting URL https://xxexch2.internal.domain.com/autodiscover/autodiscover.xml found through SCP
Autodiscover to https://xxexch2.internal.domain.com/autodiscover/autodiscover.xml starting
Autodiscover to https://xxexch2.internal.domain.com/autodiscover/autodiscover.xml FAILED(0x800C8203)
Autodiscover to https://domain.com/autodiscover/autodiscover.xml starting
Autodiscover to https://domain.com/autodiscover/autodiscover.xml FAILED(0x800C8203)
Autodiscover to https://autodiscover.domain.com/autodiscover/autodiscover.xml starting
Autodiscover to https://autodiscover.domain.com/autodiscover/autodiscover.xml FAILED(0x800C8203)
Local autodiscover for domain.com strating
Local autodiscover for domain.com FAILED(0x8004010F)
Redirect check to http://autodiscover.domain.com/autodiscover/autodiscover.xml starting
Redirect check to http://autodiscover.domain.com/autodiscover/autodiscover.xml FAILED(0x800C8203)
0
 
TheSonicGodAuthor Commented:
the above where the logs that showed from the test.
0
 
TheSonicGodAuthor Commented:
the test was unable to determine the settings.
0
 
sbackCommented:
When did this stop working?  Have you made any system changes recently?

It appears your autodiscover is not working... Do you have a DNS entry for autodiscover?
0
 
TheSonicGodAuthor Commented:
The out of office was working in the summer, a user just advised that it was not working last week.

We change to new server in September.  There is a DNS setting for autodiscover.
0
 
TheSonicGodAuthor Commented:
Sorry - let me clarify this last statement.

We upgraded from Exchange 2003 to 2007 in the beginning of September. In tests after the update we did not notice anything wrong with the out of office and we have had users use their out of office since the upgrade but are not sure if it was setup by them in OWA or via outlook. All users have outlook 2007 and this was working for this user in the summer but we were on Exchange 2003 at the time.

The IP address for the new exchange server shows in DNS on the DC for autodiscovery  
0
 
sandboxtechCommented:
This is a problem with being logged into a workstation with username (besadmin for example with full rights to all mailboxes) and trying to open another mail profile (johnsmith@domain.com)

You're opening a mail profile via outlook with the same username correct?
0
 
sunnyc7Commented:
0x800C8203 Autodiscover

Check the resolution given here.
You need to check the SSL settings in Autodiscover VDIR
http://clintboessen.blogspot.com/2010/04/0x800c8203-autodiscover.html
0
 
TheSonicGodAuthor Commented:
Sandboxtech:

The mail profile that is being opened is the same username for both the logon for the station and the outlook profile.
0
 
TheSonicGodAuthor Commented:
Sunnyc7:

the SSL settings that are shown in the link you provided are already set the same way in the Autodiscover VDIR.
0
 
sunnyc7Commented:
can you restart iis ?

start > run > cmd
iisreset /noforce
0
 
TheSonicGodAuthor Commented:
Sunnc7:

I just tried to do the command, get this:

Restart attempt failed.
The service did not respond to the start or control request in a timely fashion.
(2147943453, 8007041d)
0
 
sunnyc7Commented:
start > run > services.msc
Start the service from there
Look for IIS Admin Service.
Restart
0
 
TheSonicGodAuthor Commented:
Sunnyc7:

Restarted the IIS Admin Service, get the same error message
0
 
sunnyc7Commented:
Close outlook
start > run > outlook /rpcdiag
Post a screenshot of that.

thanks
0
 
sunnyc7Commented:
get-webservicesvirtualdirectory | fl
get-clientaccessserver | fl

Please post the output of both from exchange shell
0
 
sunnyc7Commented:
You can also try this hotfix
http://support.microsoft.com/kb/952883

Suggested from this kb
http://support.microsoft.com/kb/958934
0
 
TheSonicGodAuthor Commented:
get-webservicesvirtualdirectory | fl


InternalNLBBypassUrl                : https://XXXXexch2.internal.domain.com/ews/exchange.asmx
Name                                          : EWS (Default Web Site)
InternalAuthenticationMethods   : {Ntlm, WindowsIntegrated}
ExternalAuthenticationMethods  : {Ntlm, WindowsIntegrated}
BasicAuthentication                    : False
DigestAuthentication                   : False
WindowsAuthentication              : True
MetabasePath                              : IIS://XXXXExch2.internal.domain.com/W3SVC/1/ROOT/EWS
Path                                              : C:\Program Files\Microsoft\Exchange Server\ClientAccess \exchweb\EWS
Server                                          : XXXXEXCH2
InternalUrl                                     : https://XXXXexch2.internal.domain.com/e                       ws/exchange.asmx
ExternalUrl                                    :
AdminDisplayName                       :
ExchangeVersion                         : 0.1 (8.0.535.0)
DistinguishedName                       : CN=EWS (Default Web Site),CN=HTTP,CN=Protocols,
                                                       CN=XXXXEXCH2,CN=Servers,CN=Exchange Administr
                                                       ative Group (FYDIBOHF23SPDLT),CN=Administrative
                                                      Groups,CN=XXXX Exchange,CN=Microsoft Exchang
                                                      e,CN=Services,CN=Configuration,DC=internal,DC=domain
                                                     ,DC=com
Identity                                         :XXXXEXCH2\EWS (Default Web Site)
Guid                                             : b72aecd7-480c-487e-b407-bc798933ebd7
ObjectCategory                           : internal.domain.com/Configuration/Schema/
                                                      ms-Exch-Web-Services-Virtual-Directory
ObjectClass                                : {top, msExchVirtualDirectory, msExchWebServices
                                                     VirtualDirectory}
WhenChanged                           : 10/3/2011 7:30:26 PM
WhenCreated                             : 7/5/2011 10:21:36 PM
OriginatingServer                       :ZZZZ.internal.domain.com
IsValid                                         : True
0
 
TheSonicGodAuthor Commented:
get-clientaccessserver | fl

Name                                                   : XXXXEXCH2
OutlookAnywhereEnabled                  : False
AutoDiscoverServiceCN                     : XXXXExch2
AutoDiscoverServiceClassName        : ms-Exchange-AutoDiscover-Service
AutoDiscoverServiceInternalUri          : https://XXXXexch2.internal.domain.com/a
                                                              utodiscover/autodiscover.xml
AutoDiscoverServiceGuid                   : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
AutoDiscoverSiteScope                      : {Default-First-Site-Name}
IsValid                                                  : True
OriginatingServer              : ZZZ.internal.domain.com
ExchangeVersion                : 0.1 (8.0.535.0)
DistinguishedName              : CN=XXXXEXCH2,CN=Servers,CN=Exchange Administ
                                 rative Group (FYDIBOHF23SPDLT),CN=Administrati
                                 ve Groups,CN=XXXX Exchange,CN=Microsoft Exch
                                 ange,CN=Services,CN=Configuration,DC=internal,
                                 DC=XXXXpharma,DC=com
Identity                       : XXXXEXCH2
Guid                           : 3730ad69-9131-4708-8a94-0b040f142ef5
ObjectCategory          : internal.domain.com/Configuration/Schema
                                 /ms-Exch-Exchange-Server
ObjectClass                    : {top, server, msExchExchangeServer}
WhenChanged                 : 9/30/2011 1:50:29 AM
WhenCreated                  : 7/5/2011 10:17:57 PM



0
 
TheSonicGodAuthor Commented:
We have tried a number of solutions that we have found on the internet.  All have not resolved the issue of the Out of Office attendant not working, as well as, the free/busy information for a group calendar is missing, "no information available".

The latest is the we test a computer that was not on the domain, added it to the domain and installed Office 2010.  Logged in as one of the users and open Outlook 2010.  We get all the same results.

Does anyone how to re-configure the autodiscover, due to the fact that this fails when we run the "Test Email Configuration" program for Outlook.
0
 
TheSonicGodAuthor Commented:
It looks like the problem maybe due to the fact that the Global Address List (GAL) is not be able to download.  When we try to download the GAL we get the the following error:

"Task 'XXX@internal.domain.com' reported error (0x80004005) : 'The operation failed."

If anyone has any ideas please feel free to post them.
0
 
TheSonicGodAuthor Commented:
0
 
TheSonicGodAuthor Commented:
Had to open and 2nd question to get this resolved as none of the responses resolved any of the issues
0

Featured Post

Restore individual SQL databases with ease

Veeam Explorer for Microsoft SQL Server delivers an easy-to-use, wizard-driven interface for restoring your databases from a backup. No expert SQL background required. Web interface provides a complete view of all available SQL databases to simplify the recovery of lost database

  • 16
  • 6
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now