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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 361
  • Last Modified:

Some users cannot access terminal server through RDP

Hello,
A few users in a department cannot access terminal server through RDP. Untill now, they were able to access the terminal server without any issues. I have tried to add a particular user to "allow logon through termial serivce" in local computer security settings and that user was added. But that didnt make any difference. Also i tried to delete the user profile from documents and settings and that didnt make any difference. Please help
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TsvTech
Asked:
TsvTech
1 Solution
 
chakkoCommented:
They normally also require 'Log on Locally' (to this computer) in the local policy on the Terminal Server.    
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TsvTechAuthor Commented:
Thank you
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Rob WilliamsCommented:
Can they connect using the same account from another PC?

Have you checked to see if you may have run out of TS CAL's/licenses, in the TS licensing manager?
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saraf1000Commented:
If not solved.. Just check the basic-if the user is member of Remote desktop Users.

Saraf
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TsvTechAuthor Commented:
Thanks for all replies. I added those users to remote desktop users category and this method worked fine. Thanks heaps
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saraf1000Commented:
Kindly give the points. thanks.
Saraf
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TsvTechAuthor Commented:
Hi all,

Thank you for all vaulable advice and feedback. The real problem was that their authentication was corrupted. So new security permissions were created for them and the problem is solved. Cheers
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TsvTechAuthor Commented:
The problem was related to the other domain.
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