Google Analytics not working on my non ASCII Caracters domain name

Posted on 2011-10-17
Last Modified: 2013-11-18
We have about 20 websites made in Joomla and we are using google analytics for all of them.
We have now made a 1 page website called http://www.volontä but google analytics will not count the visits

I am using the google analytic plugin  for joomla and in google analytics it says that it is collecting data.

There are only 2 differences on this page compare to all the other joomla sites we have

1. Its only 1 page website. No menu, just one article publised on the front page
2. Domain name is using non ASCII Caracters in domain name

Can anyone give me some advise or ideas what I should look for.
Anyone else had this problem?

Question by:morten444
    LVL 21

    Expert Comment

    Did you setup the profile with the punycode version of your domain name?

    Open in new window


    Author Comment

    I first used  www.volontä and could not get it to work

    Then I tried in google analytics. It created it correct and also said that it can read the data but nothing when i visit the page. Its like it does not register it

    Can you confirm that in Google Analytics you have to setup non ASCII Caracters domain name using the punycode version of the domain name instead of the swedish caracters?

    Kind Regards
    LVL 21

    Accepted Solution

    If you want to use In-Page Analytics and the URL for your website includes characters that are not part of the standard UTF-8 character set, you need to use a punycode translation of your URL when you create a profile. In-Page Analytics can correctly identify your page using the punycode URL, but your real URL will be the one that is displayed in the report.
    LVL 21

    Expert Comment

    If you don't see immediate results for your domain after changing to punycode, just give it some time.

    Author Closing Comment

    Very fast and very detailed answer with good links. Thanks alot

    Featured Post

    Top 6 Sources for Identifying Threat Actor TTPs

    Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

    Join & Write a Comment

    The most recent Google Panda algorithm update that I wrote about was Panda 2.5 (, and there have been several iterations of the P…
    Password hashing is better than message digests or encryption, and you should be using it instead of message digests or encryption.  Find out why and how in this article, which supplements the original article on PHP Client Registration, Login, Logo…
    The viewer will learn how to create and use a small PHP class to apply a watermark to an image. This video shows the viewer the setup for the PHP watermark as well as important coding language. Continue to Part 2 to learn the core code used in creat…
    Learn how to set-up PayPal payment integration in your Wufoo form. Allow your users to remit payment through PayPal upon completion of your online form. This is helpful for collecting membership payments, customer payments, donations, and more.

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now