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ipod sync version 5

Hi All,

I have Itunes version 10.5.0.142 running on a Windows 7 x64 computer. I just upgraded the Ipod software to version 5.0. Now it won't sync, it says it is syncing but the music does not appear on the Ipod, it's shows up fine in Itunes, but doesn't move to the Ipod.

Can you help me fix this?
JRA

Rick Hobbs

I did a reset on an iPod having the same issus and then it worked fine. I used this link for info: http://support.apple.com/kb/ht1320

ComputerTechie

Does any of the music you are syncing have red !. If so the fill missing and/or damaged and will not transfer. If not do the following:

If you select ipod then music tab to right.
uncheck sync music tab and then let it delete music from the device then resync it.

CT

CT

calavera44

ASKER

Hi
Thanks for the suggestions. I did the reset, still no sync. None of the music has any red exclamation point. Itunes has the text in the box that shows it is syncing but no music actually goes to the Ipod. The sync takes only a few seconds but it actually doesn't sync.

What's next?
JRA

ComputerTechie

Play one of the songs in itunes make sure it plays.

CT

calavera44

ASKER

Computer techie
Yes the songs play, I tried multiple songs and they were fine.

JRA

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calavera44

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calavera44

ASKER

Hi, I found that doing a restore upgraded the Ipod to software version 5, not to the original software version for the iOS. So, it works now.

JRA