Link to home
Start Free TrialLog in
Avatar of Stiebel Eltron
Stiebel EltronFlag for Thailand

asked on

Is there an alternative way to receive email if Exchange Server is down?

Dear EE experts,

We would like to ask if there are any alternative ways on how to receive emails even our exchange server is down. If the case is we can't do anything to open up the exchange server because of electricity failure.

KIndly advise for any methods on how to have our emails eventhough our exchange server isn't working...

Thank you & hope to hear soon...
Avatar of Em Man
Em Man
Flag of Philippines image

You can have an IIS SMTP received the emails before going to Exchange, in this case if the Exchange is down, the email will still on the queue until the expiration time is reach.
What you want is backup MX, which will accept mails for your domain(s) and queue them until your primary MX is back online.

If you cannot setup an in-house backup MX at a different physical location, then there are many external services that can do it for you.

I would post links to external services, but if you google for "backup MX", you will see a whole bunch of them.

Some services allow you to connect to them to receive the mails real-time, while others will just queue them and resend at preset intervals to your primary MX.
Email archiving solutions like mimecast offer email archiving in the cloud and the facility to continue sending and receiving if your exchange is offline.
Avatar of Stiebel Eltron

ASKER

@taga_ipil: Could u please advise on how to setup that IIS SMTP in MS Outlook?

@Papertrip: I will try to google out this backup MX, but if you could help post some methods on how to set this up, please....

Thank you!
ASKER CERTIFIED SOLUTION
Avatar of Em Man
Em Man
Flag of Philippines image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
So for Option 2, what do you mean by "point to your Exchange Server"? Is it the public IP of our exchange server or what? Will it work even if the main exchange server is down or currently OFF?
Option Two:

Yes it will work.

Internet--->Public IP ---> IIS SMTP (Public IP assigned)

Under Default SMTP Virtual Server
- there is a Domain
put the domain name of your organization.
sample: taga_is_cute@mydomain.com

add mydomain.com
choose: Forward all mail to Smart host (Put the Private IP of your Exchange Server.)
Under default SMTP Virtual Server Properties:

Delivery Tab
Under Local:
Set it to 2days "Expiration Timeout" (Default)
SOLUTION
Avatar of kevinhsieh
kevinhsieh
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
We borrowed Incoming / Outgoing from our ISP, everything's works fine now...
We did it by ourselves, but we would like to give points still to those experts who tried to help resolve our problem...
Nice... Good to hear stiebel.

still recommend, from your ISP pass it to your Relay(Postfix/IIS) before the Exchange.

Reason:
What happened if your ISP is down? (it happened to us)

Then you cans switch the MX to the incoming relay before the Exchange. :)
but in this scenario, I recommend Postfix to handle the incoming.

reason: Spam Filtering is lacking on IIS/SMTP

Thanks for the points. ;)