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VPN connection keeps on disconnecting and not reconnecting.

Posted on 2011-10-18
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Last Modified: 2012-05-12
One of the router at the remote office is connected to my office in London. The VPN connection from remote office to london keeps on disconnecting and cannot reconnect unless the connection is forced on the router or router is rebooted. A new router is sent to the remote office but the problem persists. The router we have is cisco 1811.

I am asked to investigate the possible problems with it.

Can any one help??
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Question by:shakeelsaleem
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Expert Comment

by:raysonlee
ID: 36985609
Have you set keepalive for the VPN?
Try  
crypto isakmp keepalive 30
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Author Comment

by:shakeelsaleem
ID: 36985854
how do we check if keep alive has been set up... I dont have access to the router as yet but will have it tomorrow..
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raysonlee earned 2000 total points
ID: 36986691
en
wr term
Look for the line:
cry isakmp keep ...
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Author Comment

by:shakeelsaleem
ID: 36986896
ok will do that.. thanks...
I ll reply you tommorw after checking this...
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