Error in Outlook 2010

I have a couple of users using Outlook 2010  every now and then there Outlook goes offline it does not happen in 2003 or 2007.  I'm on SBS 2008 environment.    One of them also get this message once Outlook is not in used for an hour are so.
See attached. Errormsg
tips54Asked:
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Sector5Commented:
Just an update on a possible solution:
Try the following (in Outlook) go to, File, Option, Search, then click on Indexing options, (this opens Windows Indexing options), uncheck the Outlook files entry.
Click your way out on ok. Close Outlook and test. see if this helps.

Regards.
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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
The message is not clear, but I think it is referring to the OST file? Close outlook and try deleting that file. Its just where Outlook caches the mailbox, so it will rebuild when you start Outlook again.
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Sector5Commented:
Hi,

Have you tried a scan ost or scan pst?
You can find the procedure from MS here:

http://support.microsoft.com/kb/287497

Regards.
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sunnyc7Commented:
Close Outlook
start > run > outlook /rpcdiag

Post back a screenshot of rpcdiag

thanks
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tips54Author Commented:
I'll try the suggested
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tips54Author Commented:
that did it thanks.
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