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Error in Outlook 2010

I have a couple of users using Outlook 2010  every now and then there Outlook goes offline it does not happen in 2003 or 2007.  I'm on SBS 2008 environment.    One of them also get this message once Outlook is not in used for an hour are so.
See attached. User generated image
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Brian B
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The message is not clear, but I think it is referring to the OST file? Close outlook and try deleting that file. Its just where Outlook caches the mailbox, so it will rebuild when you start Outlook again.
Hi,

Have you tried a scan ost or scan pst?
You can find the procedure from MS here:

http://support.microsoft.com/kb/287497

Regards.
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Sector5
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start > run > outlook /rpcdiag

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thanks
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tips54

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I'll try the suggested
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that did it thanks.