Driver {printer name} required for printer  {printer name} is unknown.

Posted on 2011-10-18
Last Modified: 2012-12-19
I get this error logged:

Driver Canon iP3500 series required for printer Canon iP3500 series is unknown. Contact the administrator to install the driver before you log in again.

The domain does not have a printer like that in it. Well... I VPN in with my laptop and my laptop has such a printer and it is shared. But why it is picking it up and adding it to the AD? (I assume that's where it is keeping it)

While the error is benign, I'd still like to get rid of it. How can I prevent my printers on a VPN connection from being part of the domain resources and how do I remove these existing ones?

Question by:CD-257
    LVL 47

    Accepted Solution

    Check your VPN and or Terminal Server/RDP Settings
    You should find a Local Resources setting, which is ticked to allow the use of the Printer(s) and or ClipBoard

    If you do not require it, untick it

    Author Comment

    I do use remote desktop to get in and I did have printer sharing enabled. I unchecked that box which I suspect will prevent it from happening from now on, but I do need to clean up what's there.

    The second part is now that these printers are in the AD, how do I get them out?

    I think knowing that will prevent the problem and clear up the current problem.
    LVL 26

    Expert Comment

    I've requested that this question be deleted for the following reason:

    Not enough information to confirm an answer.

    Featured Post

    Top 6 Sources for Identifying Threat Actor TTPs

    Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

    Join & Write a Comment

    I'm sure that every Windows systems administrator has written, or at least used, a batch or VBS login script at some point in their career, whether it is to map network drives, install printers, or set some user preferences.  No more! With Window…
    Companies that have implemented Microsoft’s Active Directory need to ensure that the Active Directory is configured and operating properly. If there are issues found and not resolved, it eventually leads the components to fail or stop working and fi…
    This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…
    This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

    729 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now