The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service

Posted on 2011-10-18
Last Modified: 2012-07-26
Hi Team,
Printer spooler services getting crashed frequently on the server:
System Event ID – 7031 Application Event Id : Event id 1000.

Kindly advise why Spooler service getting crashed what causing the problem and also provide the solution to fix the issue. I am attaching the Event id log with below details. Please help me out resolving the issue.

Appreciate for your quick response.

OS Name      Microsoft Windows Server 2008 R2 Enterprise
Version      6.1.7600 Build 7600
System Name      LOTPRTSRV01
System Manufacturer      VMware, Inc.
Processor      Intel(R) Xeon(R) CPU           X7460  @ 2.66GHz, 2666 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date      Phoenix Technologies LTD 6.00, 22/07/2008
SMBIOS Version      2.4

Question by:krishnamus
    LVL 4

    Accepted Solution

    LVL 66

    Expert Comment

    This is my standard print spooled post, I usually have a nice amount of success with it... I would start here...

    Remove all physical printers.

    Once the printer(s) is deleted, go to start>, and type CMD (Right Click, and "Run As Administrator"

    net stop spooler
    net start spooler

    Click Start, and type "Print Management">Print Servers>Local>Drivers>Rt Click a driver and select "Remove Driver Package", and remove them all.....

    Then try and reinstall the network/local printers....

    Author Closing Comment


    Expert Comment

    Having struggled with this issue on Win7 machines in the past and now Server 2008 R2. I have the confirmed fix, You need to make the executable run as an administrator and not trusted installer.

    go to c:\windows\system32\spoolsv.exe

    Right click>properties>security>advanced>owner>edit
    make adminstrator owner>ok

    On the security tab>highlight adminstrator>edit>click full control>apply>ok

    go to services and restart Print spooler
    LVL 2

    Expert Comment

    @ denhome do you need to set the print spooler service to log on as: administrator account as well, or does setting the owner of the .exe and giving it full permission take care of that?

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