How do I fix missing ActiveSync and other folders following hard repair of Exchange 2007 db?
Posted on 2011-10-18
A customer site's only Exchange 2007 (SBS) db dismounted. There were no backups. I did a hard repair, defrag and isinteg. Isinteg was clean except for ~400 folder errors. I "repaired" the folder errors and was able to mount the db. I did backups between each repair step.
1. I see numerous event 1008's, MSExchange ActiveSync. including these lines:
Exception type: Microsoft.Exchange.Data.Storage.FolderSaveException,.
Exception message: Unable to save sync state folder Autd due to PartiallySucceeded, Property = [0x7c020102] SyncCustomState, PropertyErrorCode = MapiCallFailed,
Most of these users are getting Outlook mail but nothing on their iPhones. I tried disabling and enabling ActiveSync on their accounts to no avail.
2. At least one user can't save a Junk mail rule because there is no place to store it.
3. At least one user can't start Outlook at all: "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The folder you specified cannot be found."
Is there a way to rebuild the missing folders?