Installing Blackberry Tour 9630 on Windows 7

Posted on 2011-10-18
Last Modified: 2012-05-12
I'm trying to install Blackberry Tour 9630 on Windows 7 and keep getting the errors below. Where can I find the correct drives? I've been searching the net and so far can't find anything
Can someone help me?
Question by:Gerhardpet
    LVL 12

    Expert Comment


    If you install the latest version of BlackBerry desktop manager it will include all the latest drivers.  Also try with another USB cable in a different USB slot

    LVL 4

    Accepted Solution

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    Author Comment

    It happen to be a new dell computer and the blackberry would not work on USB 3.0 ports. Plugging in in to one of the USB 2.0 port worked.
    Your linked helped me to troubleshoot my issue and also found more info here

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