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Installing Blackberry Tour 9630 on Windows 7

Posted on 2011-10-18
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Last Modified: 2012-05-12
I'm trying to install Blackberry Tour 9630 on Windows 7 and keep getting the errors below. Where can I find the correct drives? I've been searching the net and so far can't find anything
 Blackberry-tour-9630.gif
Can someone help me?
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Question by:Gerhardpet
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by:mattclarified
ID: 36988549
Hi,

If you install the latest version of BlackBerry desktop manager it will include all the latest drivers.  Also try with another USB cable in a different USB slot

M@
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bewaarse earned 2000 total points
ID: 36988912
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by:Gerhardpet
ID: 37020227
bewaase,
It happen to be a new dell computer and the blackberry would not work on USB 3.0 ports. Plugging in in to one of the USB 2.0 port worked.
Your linked helped me to troubleshoot my issue and also found more info here

http://supportforums.blackberry.com/t5/BlackBerry-Storm/BlackBerry-Storm-and-Thinkpad-W510-USB-3-0-port-not-compatible/td-p/524556
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