Installing Blackberry Tour 9630 on Windows 7
I'm trying to install Blackberry Tour 9630 on Windows 7 and keep getting the errors below. Where can I find the correct drives? I've been searching the net and so far can't find anything
Can someone help me?
Can someone help me?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
bewaase,
It happen to be a new dell computer and the blackberry would not work on USB 3.0 ports. Plugging in in to one of the USB 2.0 port worked.
Your linked helped me to troubleshoot my issue and also found more info here
http://supportforums.blackberry.com/t5/BlackBerry-Storm/BlackBerry-Storm-and-Thinkpad-W510-USB-3-0-port-not-compatible/td-p/524556
It happen to be a new dell computer and the blackberry would not work on USB 3.0 ports. Plugging in in to one of the USB 2.0 port worked.
Your linked helped me to troubleshoot my issue and also found more info here
http://supportforums.blackberry.com/t5/BlackBerry-Storm/BlackBerry-Storm-and-Thinkpad-W510-USB-3-0-port-not-compatible/td-p/524556
If you install the latest version of BlackBerry desktop manager it will include all the latest drivers. Also try with another USB cable in a different USB slot
M@