One computer not connecting to network printers

Posted on 2011-10-18
Last Modified: 2012-08-28
Hi Experts,
I have 400 workstations in one OU.
One workstation can not connect to the network printers.
I can ping print server and even see the shared printers using net view servername

Error message I see on the workstation is properties cannot be displayed either the printer name was typed incorrrectly, or the specific printer has lost its connection

Even if I login with different user with more rights, same issue.
Question by:dguandique
    LVL 76

    Expert Comment

    How are you deploying the printers to the computer?
    Are you using a GPO?
    Check whether the issue is network related.
    Double check the IP/netmask to make sure that it does not fall out of range and might be prevented by a firewall if any dealing with cross segment communications.

    Check the print server to make sure that there is no stale connection from this workstation which might explain the issue.
    LVL 5

    Accepted Solution


    Try removing and then re-adding the computer to the AD.

    LVL 24

    Expert Comment

    Only 50 points?

    Author Comment

    I tried removing the computer to the AD. This does not solve the issue.
    Printers are added manually, not using AD to deploy them.

    Author Closing Comment

    Still a mistery.

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