Tell Windows Fax to try routing to email again

Posted on 2011-10-18
Last Modified: 2012-06-27
Our fax server had a small error with our email provider and a bunch of faxes came in but did not route to email. The issue is now fixed, but I have 39 faxes in the incoming box on the fax console (SBS 2003) that never got emailed (Status says "routing failed". I don't want to do them manually one at a time.

Is there a way to tell it to retry the routing on all of them? I can't find it.
Question by:TommySzalapski
    LVL 1

    Expert Comment

    It's a SMTP problem on your SBS
    LVL 37

    Author Comment

    I'm marking your comment as unhelpful. There are several problems with it.
    1. Telling me it's an SMTP problem doesn't tell me how to fix it.
    2. It might not be an SMTP problem (it actually wasn't).
    3. You didn't actually read the question. I fixed the issue. New faxes are now routed just fine. I want it to go back and route the ones that didn't get routed.

    I appreciate you trying to answer questions, but you gotta read them more thoroughly and give valuable input.
    LVL 36

    Expert Comment

    It's been a while since I used the SBS 2003 fax service...

    I presume restarting the fax service didn't flush the queue.

    depending on what failed, you might need to forward each on individually, however if they were going to a user mailbox and you were not bothered about the "header" information, you could pull them out of the file system and forward them as attachments...
    LVL 37

    Author Comment

    From the question: "I don't want to do them manually one at a time."

    So your answer doesn't really add anything except possibly the suggestion to restart the fax service which of course has already been done. It's not something particular to SBS 2003. It's the same fax console as 2008 and all modern versions of Windows, server or not server.
    LVL 37

    Accepted Solution

    I'm guessing I'm stuck with the "no one knows how to do it" answer which is a typical way my questions end, but if they were easy I'd ask Google.
    LVL 37

    Author Closing Comment

    I guess it cannot be done.

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