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Vista stuck on black screen with cursor after boot

I have a Toshiba laptop here that's stuck indefinitely on a black screen with (movable cursor) after Vista splash screen has finished loading.

I've tried Startup Repair and System Restore (tried two restore points), neither of which worked.

Apart from trying a full system restore, is there anything else I can try, perhaps via the command prompt?

Julian Matz
Julian Matz
6 Solutions
Try booting in safe mode: Start computer > tap repeatedly the F8 key > Choose Safe Mode. If you are able to get into windows with Safe Mode click Start > Computer > Right click your C: drive > properties. Click the tools tab. Under Error-checking click the Check now button. On the next window click both checkboxes to Automatically fix errors and Scan for recovery of bad sectors. Click Start and agree to reboot your computer.
Julian MatzJoint ChairpersonAuthor Commented:
Sorry, I forgot to say that I've also tried "Safe Mode" as well as "Load Last Known Good Configuration". It was the exact same with both.
This seems to be a common problem.  Here is a reference of some things to try: http://forums.techarena.in/vista-help/747332.htm

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>>  Startup Repair and System Restore (tried two restore points), neither of which worked  <<  any messages or errors?  post them plse

in many cases, it points to a disk problem - here what i do then :
1-backup your data - - you can use a live cd to copy to external disk :
       http://www.ubcd4win.com/                              ubcd  Win
       ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso          Knoppix
2-run a disk diag, best download UBCD to run it : http://www.ultimatebootcd.com/      
3-boot from your install dvd, enter dos promt, and run chkdsk

post results
Lionel MMSmall Business IT ConsultantCommented:
Have you gone to Toshiba's website and downloaded there hardware diagnostics--I would or any other utility that will check RAM, Hard disk drives, and video
boot to startup repair, then get to command prompt.

type in bootrec.exe /fixmbr

then do bootrec.exe /fixboot

Did you have any type of virus infection? You probably have a virus of some type, download TDSSkiller, run a scan with MalwareBytes, see what they find, if you can get this laptop booting.
Julian MatzJoint ChairpersonAuthor Commented:
I tried everything above, but I wasn't able to fix it. In the end, I decided to just do a full re-installation. I appreciate the help though.
Julian MatzJoint ChairpersonAuthor Commented:
The re-installation was the only way I was able to get it working again. I'm not sure of what the cause was, but the HD seems to be OK.

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