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Alicia PerilloFlag for United States of America

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OptiPlex 780 drops packets

Hello Everyone,

I'm having a problem with a Dell OptiPlex 780, 64-bit, Windows 7, machine that is dropping packets. The NIC is an Intel 82567LM-3 GB. So far I've done the following:

Swapped out the cables on both ends - PC and Switch
Updated the NIC drivers
Disconnected the mapped drives and reconnected them

When I ping the file server from the PC I get a significant % of packet loss.

Also, just to be sure of the cable issue -  I connected another computer to the network port in the users office, and all worked well - from the other computer.

Any help will be appreciated.  Thanks.

Alicia


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johnb6767
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John,

No, I don't have another card handy and I'm not familiar with UBCD/Knoppix.

Alicia
If you just DL the iso, and burn it using your favorite iso burner, like CDBurnerXP, you can boot to it and run it as a standalone OS, to rule out YOUR installation of Windows.....

What is KNOPPIX®?
http://www.knopper.net/knoppix/index-en.html

It is just a linux live distro....
I've requested that this question be closed as follows:

Accepted answer: 250 points for johnb6767's comment http:/Q_27403177.html#36989123
Assisted answer: 250 points for nobus's comment http:/Q_27403177.html#36991467

for the following reason:

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
Thanks everyone for you help and ideas.  It turned out to be a bad NIC. Replacing the NIC solved the problem.

-Alicia
I've requested that this question be closed as follows:

Accepted answer: 0 points for aperillo's comment http:/Q_27403177.html#37131457

for the following reason:

It turned out to be a bad NIC. Replacing the NIC solved the problem.<br /><br />-Alicia
http:#36989123

That was my suggestion all along......