Netgear NAS Box drive inaccessible
I have a Netgear SC101 (not SC101T) in front of me here which has VERY business-critical data on it but which cannot be accessed. I have installed the latest SCM software (v. 3.0.6) as per the Netgear website, have installed it and can see reference to the drive (by it's specific user-created name) through the software. The problem is, however, that the drive is showing as size: 0.0 (GB) and % size: 0.0 when trying to access and I am unable to manage the drive. When I pull the drive out and plug it via PATA connections directly into another known-working machine, the drive is detected but I'm told that the drive needs to be initialised first. I'm reluctant to call this one as it sounds like the drive is toast... would you agree?
Two of the five HDDs on their Server recently died and we can only put it down to a possible power surge at the time - looks possible that this may have been the case here too.
. My experience with NAS devices is limited, so please excuse any silly questions asked by me on this matter.
As a side question, do you think NAS boxes are worth it if connected to a server which is always on? I would think that they wouldn't be, but am happy to be enlightened by wiser men than I.
Two of the five HDDs on their Server recently died and we can only put it down to a possible power surge at the time - looks possible that this may have been the case here too.
. My experience with NAS devices is limited, so please excuse any silly questions asked by me on this matter.
As a side question, do you think NAS boxes are worth it if connected to a server which is always on? I would think that they wouldn't be, but am happy to be enlightened by wiser men than I.
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Aeqil, I loaded up a bootable version of Knoppix, but the drive didn't appear (at least, it didn't appear on the desktop where the others did, even after waiting a few minutes (just to be super patient)).
The Server has a APC UPS with surge protection connected to it. The problem is that no-one was in the office at the time that we believe a storm went through, so there's no-one who can say for sure that things stopped working from that point (or soon after). The boot drive failure has caused a few issues, most/ all resolved, but the other drive was part of a RAID 1 array. Its mirrored drive seems to have been affected somewhat also, so there is some critical information which appears not to be accessible.
The backups were to the NAS box which wasn't surge protected. Looks like a lesson hard learned!
The Server has a APC UPS with surge protection connected to it. The problem is that no-one was in the office at the time that we believe a storm went through, so there's no-one who can say for sure that things stopped working from that point (or soon after). The boot drive failure has caused a few issues, most/ all resolved, but the other drive was part of a RAID 1 array. Its mirrored drive seems to have been affected somewhat also, so there is some critical information which appears not to be accessible.
The backups were to the NAS box which wasn't surge protected. Looks like a lesson hard learned!
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CharlWiehahn, the HDD is quite old but I looked through or stores of very old HDDs and found a few SATA equivalents of the same drive, same size and same series. I know this isn't ideal, but I tried... and no result. Would I be right in thinking that even though the drive was the same make, size and series, but a SATA rather than a PATA, that it could have worked? I was hoping in that case that the interface was the only thing different... please confirm/ deny.
Hi Servant-Leggie,
Unfortunately it needs to be like for like. Whats the hard drive make and model you have?
Unfortunately it needs to be like for like. Whats the hard drive make and model you have?
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Yeah, feared that was probably the case, but tried the board-swap only because they were so close... and because it was the last option before sending to a data recovery agent, which I'm not sure they would have gone for.
The drive is a Seagate Barracuda 7200.10 320 GB PATA
The drive is a Seagate Barracuda 7200.10 320 GB PATA
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... or also known as the ST3320620A...
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Thanks CharlWiehahn & Aeqil for your assistance!
If you had a power surge and believe the hard drive has been damaged as a result, I would suggest that you purchase the exact same make and model hard drive and swop the pcboards around.
Also, if you had the drives in a server its most likely that they were in some kind of stripped raid configuration. This meens that you cannot just slave the hard drive off in another pc as the drives only work correctly when they run together in the same system.