mattbiel
asked on
How to fix a Print Spooler Error
I can't figure out how to fix the print spooler error. The two printers that were connected to the computer wirelessly don't show up anymore. I went into Administrative tools in the control panel, and into services. I opened the print spooler, and it is set to automatic, but the service status says stopped. I try hitting start, but I get an error. "Error 1068: The dependency service or group failed to start." How do I fix this issue?
Resolution
To resolve the problem, fix the dependency information for the Spooler service.
Click Start, Run and type the following:
CMD /K SC CONFIG SPOOLER DEPEND= RPCSS
Alternately, to accomplish this using Registry Editor:
Click Start, Run and type Regedit.exe
Navigate to the following branch
HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ Spooler
In the right-pane, double-click the DependOnService value
Delete the existing data, and then type RPCSS
Close Regedit.exe
To resolve the problem, fix the dependency information for the Spooler service.
Click Start, Run and type the following:
CMD /K SC CONFIG SPOOLER DEPEND= RPCSS
Alternately, to accomplish this using Registry Editor:
Click Start, Run and type Regedit.exe
Navigate to the following branch
HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ Spooler
In the right-pane, double-click the DependOnService value
Delete the existing data, and then type RPCSS
Close Regedit.exe
Most spooler problems are caused by defective drivers. Try removing the printers and reinstalling them.
To remove the printers, go to Printers & Faxes. First delete the printers. Then, from the File menu, select Server Properties. Click the Drivers tab and remove the drivers from the list.
To remove the printers, go to Printers & Faxes. First delete the printers. Then, from the File menu, select Server Properties. Click the Drivers tab and remove the drivers from the list.
ASKER
harrysnw: I tried both methods, neither worked unfortunetly.
hdhondt: The printers don't even show up in the first place when I go to Printers & Faxes, so there's no way of deleting them.
Shahzamm:I don't exactly know how to do what you're saying, and I don't want to mess more things up than are already messed up. could you please give me a more user-friendly step by step way of going about that? Sorry for the trouble.
If anyone has any other alternative methods, I will totally appreciate it.
Thanks
hdhondt: The printers don't even show up in the first place when I go to Printers & Faxes, so there's no way of deleting them.
Shahzamm:I don't exactly know how to do what you're saying, and I don't want to mess more things up than are already messed up. could you please give me a more user-friendly step by step way of going about that? Sorry for the trouble.
If anyone has any other alternative methods, I will totally appreciate it.
Thanks
ASKER CERTIFIED SOLUTION
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TRY
The below key is for 32bit OS. follow X64 for 64bit OS.
delete all keys under except windows default printers
HKEY_LOCAL_MACHINE\SYSTEM\
delete all keys under
HKEY_LOCAL_MACHINE\SYSTEM\
delete all under except winprint
HKEY_LOCAL_MACHINE\SYSTEM\
delete all under except Local/microsoft/standard/u
HKEY_LOCAL_MACHINE\SYSTEM\
restart machine & try starting the spooler. & reinstall printers