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How to fix a Print Spooler Error

Posted on 2011-10-18
Medium Priority
Last Modified: 2012-05-12
I can't figure out how to fix the print spooler error. The two printers that were connected to the computer wirelessly don't show up anymore. I went into Administrative tools in the control panel, and into services. I opened the print spooler, and it is set to automatic, but the service status says stopped. I try hitting start, but I get an error. "Error 1068: The dependency service or group failed to start." How do I fix this issue?
Question by:mattbiel

Expert Comment

ID: 36990606
the dependencies c an be checked under dependency TAB. make sure thaey are running.
The below key is for 32bit OS. follow X64 for 64bit OS.
delete all keys under except windows default printers
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers
delete all keys under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
delete all under except winprint
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors
delete all under except Local/microsoft/standard/usb/wsd

restart machine & try starting the spooler. & reinstall printers

Expert Comment

ID: 36990633

To resolve the problem, fix the dependency information for the Spooler service.

Click Start, Run and type the following:

Alternately, to accomplish this using Registry Editor:

Click Start, Run and type Regedit.exe
Navigate to the following branch

HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ Spooler

In the right-pane, double-click the DependOnService value
Delete the existing data, and then type RPCSS

Close Regedit.exe
LVL 39

Expert Comment

ID: 36991562
Most spooler problems are caused by defective drivers. Try removing the printers and reinstalling them.

To remove the printers, go to Printers & Faxes. First delete the printers. Then, from the File menu, select Server Properties. Click the Drivers tab and remove the drivers from the list.

Author Comment

ID: 37035812
harrysnw: I tried both methods, neither worked unfortunetly.
hdhondt: The printers don't even show up in the first place when I go to Printers & Faxes, so there's no way of deleting them.
Shahzamm:I don't exactly know how to do what you're saying, and I don't want to mess more things up than are already messed up. could you please give me a more user-friendly step by step way of going about that? Sorry for the trouble.

If anyone has any other alternative methods, I will totally appreciate it.

Accepted Solution

shahzamm earned 2000 total points
ID: 37037241
under services you can check dependencies for each service
the keys are from registry.

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