portal123
asked on
Google question
Hello. I have a problem when I was in google email page.
"You have been signed out of this account.
This may have happened automatically because another user signed in from the same browser. To continue using this account, you will need to sign in again. This is done to protect your account and to ensure the privacy of your information."
But I have never got out of the google email. Does this mean my google account was hacked?
"You have been signed out of this account.
This may have happened automatically because another user signed in from the same browser. To continue using this account, you will need to sign in again. This is done to protect your account and to ensure the privacy of your information."
But I have never got out of the google email. Does this mean my google account was hacked?
Hey Portal123,
First off, change your password.
Next, when you logon to gmail, in the bottom right there is an option you can click called details :
First off, change your password.
Next, when you logon to gmail, in the bottom right there is an option you can click called details :
oops.. adding to my previous post :
If you click the details link, you will get a list detailing the last 10 IP addresses, their method of accessing Gmail and the date and time.
This should give you insight in how your account is being accessed.
Kind regards,
NWGServices
If you click the details link, you will get a list detailing the last 10 IP addresses, their method of accessing Gmail and the date and time.
This should give you insight in how your account is being accessed.
Kind regards,
NWGServices
ASKER
Hello. Thank you guys for your advices. I have checked up the last 10 IPs, but all IP are the same and those are my IP address. But if a hacker knew my IP address, are there any possibilities that the hacker can get into my account disguising my IP address?? Sincerely, portal123
Hey Portal123
No, the hacker would have needed to hack your pc and proxy/vpn through your connection to do that.
Chances that some one would go through the trouble to do that or some elaborate ip-spoofing scheme are non-existent (unless you have state secrets in your gmail box and the hacker is the Chinese government.)
Change your password, scan your PC for malware (MBAM is a great scanner)
You should be safe
Kind regards,
NWGServices
No, the hacker would have needed to hack your pc and proxy/vpn through your connection to do that.
Chances that some one would go through the trouble to do that or some elaborate ip-spoofing scheme are non-existent (unless you have state secrets in your gmail box and the hacker is the Chinese government.)
Change your password, scan your PC for malware (MBAM is a great scanner)
You should be safe
Kind regards,
NWGServices
ASKER
Hello. I have run MBAM on my PC and The following thing has been detected.
Vendor "pum.hijack.startmenu"
HKEY_CURRENT_USER\SOFTWARE
What is this? Should I remove it?
Sincerely, portal123
Vendor "pum.hijack.startmenu"
HKEY_CURRENT_USER\SOFTWARE
What is this? Should I remove it?
Sincerely, portal123
SOLUTION
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SOLUTION
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ASKER
Oops. I gave miss info. Not "StartMenuLogoff" But "Start_ShowControlPanel" as follows:
Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE
Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE
ASKER
This is my all log as follows: Thank you, portal123
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org
Database version: 8016
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
2011/10/25 22:28:14
mbam-log-2011-10-25 (22-28-05).txt
Scan type: Full scan (C:\|)
Objects scanned: 259210
Time elapsed: 1 hour(s), 14 minute(s), 37 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org
Database version: 8016
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
2011/10/25 22:28:14
mbam-log-2011-10-25 (22-28-05).txt
Scan type: Full scan (C:\|)
Objects scanned: 259210
Time elapsed: 1 hour(s), 14 minute(s), 37 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
ASKER CERTIFIED SOLUTION
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Hi Portal,
Would it be extremely forward of me to ask you to close the question and award the points ?
My expert account is about to expire and i could use some points :)
Thanks in advance.
Would it be extremely forward of me to ask you to close the question and award the points ?
My expert account is about to expire and i could use some points :)
Thanks in advance.
But there are chances that it can happen
If you have the suspicion that your account has been compromised, start by changing your login password.