• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3970
  • Last Modified:

2008 Server Printer Redirection

Hi All,

I'm having a problem with a terminal server of ours, we have 15 users that dial into this server and they all use the printer redirection feature.

90% of the users can print to their local printer when logged into the remote server but a few can't, the problems are these:-

1) one user's PC wont show any redirected printers at all when he is connected to the remote server, I have checked all the RDP settings on the local pc and they are correct.

2) Two users are having trouble printing to their local printers on the remote server, they are showing in the print menu but when they print anything its all in symbols.

All of the printers are using the Terminal Services Easy Print driver and I think that's the problems with some printers.

I have downloaded the printer drivers to the server in x64 and x32 but when they connect again to the server its still showing the TS easy print driver.

I have also tried changning this one the remote server but still no luck

Computer Configuration\Administrative Templates\Windows Components\Terminal Services\Client / Server data redirection\Terminal Server Fallback Printer Driver Behavior

Is anyone else having this problem?

thanks
DCS
0
DansamCS
Asked:
DansamCS
  • 2
  • 2
  • 2
  • +2
1 Solution
 
vinsvinCommented:
1) If the client machines are running Windows XP, ensure that .Net Framework 3.5 SP1 is installed and at least RDC 6.1 is being used.

2) Even if RDC 6.1 or above is used, the user ,ust install a supported version of .NET Framework separately. Microsoft .NET Framework 3.5 (which
3) Group Policy must be correctly set to enable Easy Print on the Server. The policy location is “Computer Configuration -> Administrative templates -
Windows Components -> Remote Desktop Services > Remote Desktop Session Host -> Printer Redirection”. The setting “Use Remote Desktop Easy

    Print printer driver first” must be set to “Enabled” for Easy Print redirection, and it has to be “Disabled” for Legacy Print. For “Not configured”, Easy

    Print is chosen by default.

4) Make sure that the “Printers” check box in the client (mstsc.exe) window on the “Local Resources” tab is checked. The corresponding setting in the

    associated RDP file is “redirectprinters:i:1”.
0
 
DansamCSAuthor Commented:
Hi, thanks for your comment.

My settings are a little different, does this screenshot look ok?

http://dl.dropbox.com/u/18361557/Software/Screenshot.docx

I will check the rest of the settings

thanks
DCS
0
 
ComsycoCommented:
Looking at your screen shot your are editing the local GP for that server... Do you have a domain group policy configured that could be overwriting these settings?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
vinsvinCommented:
try this tool Terminal Server Printer Redirection Wizard Tool from the below link. This tool will help resolve Terminal Server Printer Redirection errors by scanning the event log of a Terminal Server to create a custom mapping file for administrators.
http://www.microsoft.com/download/en/details.aspx?id=5640
0
 
DansamCSAuthor Commented:
I have made the changes to the local policy on the server as the users that dial into this server arent assigned to the default domain policy, I just have the office users in the domain policy, not the remote - do you think thats causingproblem?

I have also tried to TS printing wizrad and I get the error - Error 6, TS Printer driver redirection wizard encounted a problem with the WMI subsystem

I have check the service for 'WMI Performance Adapter" and its started.

Is there anything else that needs to be installed for this to run?

thanks
DCS
0
 
ComsycoCommented:
Not sure about the printer wizard never used it myself but I always try to use domain group policy to give you a central location for making changes and see what is been effected. (gpresult)
0
 
AcklesCommented:
If you look at the page of the download tool:
System requirements
Supported Operating Systems: Windows 2000 Advanced Server, Windows 2000 Server, Windows Server 2003

Windows 2000 Service Pack 2 or Higher
Windows Server 2003
Windows XP

It's not meant for 2008.

A
0
 
Spike99On-Site IT TechnicianCommented:
For the user who isn't seeing any of his printers on the Terminal Server, check the printers' port names.  If those port names do NOT begin with USB, COM or LPT (DOT4 and IP ports are included in this), then that would explain the cause of the issue.

Check out this MS KB article:
http://support.microsoft.com/kb/302361

The fix to force all printer ports to be redirected regardless of their port names is to add a DWORD value called "FilterQueueType" to this key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPDR

Change its value to FFFFFFFF (that's 8 Fs).

Log back on to the server & printers should be redirected.  The atricle says you have to reboot the client PC, but I haven't found that to be necessary any of the times I've run into this issue.

Alicia
0

Featured Post

Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

  • 2
  • 2
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now