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Office 2003 wants to install every time Excel/Word started

As per the title. Outlook runs fine; However, Excel and Word want to reinstall every time it is started on user1. If I right-click and run as the admin account it does not attempt to install.

I have uninstalled and reinstalled, run a repair, etc...

There is only one addon for Excel (ExceltoGM6x) which, enabled or disabled makes no difference.

Thoughts?
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Vampireofdarkness
Asked:
Vampireofdarkness
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2 Solutions
 
peter197911Commented:
Do you use a read only  profile maybe ?
And what are you're office install settings (full install ??)
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eXpeLLeD_4RM_heLLCommented:
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VampireofdarknessAuthor Commented:
1. This is not a read only profile.
2. It is a complete install, all running from hard drive.
3. This is Office 2003, not Office 2000. The link applies to 2000.
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VampireofdarknessAuthor Commented:
Created a new user profile (user1.000 now), no change. Asks to install every time on Excel. Outlook works no problems.
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eXpeLLeD_4RM_heLLCommented:
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VampireofdarknessAuthor Commented:
1. It has a full install, as per above.

2. I don't want to disable Windows Installer. That seems like a silly way of solving a problem localised to Excel.

3. This is office 2003, not 2000; However, from this page (http://ask.metafilter.com/10574/Office-2003-keeps-trying-to-reinstall-with-registration-errors) I had already tried the 'Common' registry key fix. No go.

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ColdJinCommented:
the problem is a corruption in the installer registry entries. Download and install the Windows installer utility (msicuu2.exe) and use it to remove Office. Once you have it removed then rename or delete the Microsoft Office folders in the Programs Files directory (msicuu2.exe does not delete files or folders, only registry installer entries). Reinstall Office and your problem will be resolved.
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VampireofdarknessAuthor Commented:
The program works on the admin user (for all intensive purposes, user2), but not on user1. I logged on as another domain user that has never used this particular machine before to ensure the profile wasn't to blame (even though I re-created the profile) and the new user, user3, had the same issues.

Only the admin user works fine.
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tgphelpCommented:
Did you try to giving the user1 account admin rights on the machine, run Excel, restore rights to user levela and see if Excel runs w/o installing again?
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ColdJinCommented:
Vampireofdarkness: The reason it working for the admin is because its likely the admin profile doesn't use the defualt profile settings.. When you created your image you likely used a template profile  (seperate from the admin account) and copied it to the default profile. When your new user logs in for the first time the account info is pulled from the default profile, but since your admin account was setup seperatly it pulled the info from the oringal default profile before your image was created. I'm just guessing but it sounds like it to me.

So in all likely hood you are going to need to remove Office using msicuu2.exe delete the office folders in program files and reinstall. I pretty much guarantee this will fix your issue - if it doesnt then I would say you have a corrupt default profile. Simple way to fix it is to copy it from another machine the mate of the one having the problem.
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VampireofdarknessAuthor Commented:
I have given user1 admin rights. This did not solve the problem.

We do not use 'template profiles'. Any information in the default profile goes to all 'new' (at least new to the machine) user profiles. This includes the admin account that was used to test as well as the admin account was never used on the machine prior to this issue.

I'll give it a shot anyway; however, as msicuu2 has been removed from the MS website, I'll use the Fixit to remove Office instead. http://support.microsoft.com/kb/290301
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The_AntmanCommented:
Force each app to re-register -

Start >
Run > 
Word.exe /r

Start >
Run > 
Excel.exe /r

You may need to enter the entire path to each exe.
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VampireofdarknessAuthor Commented:
Unfortunately I was unable to try the suggested solutions before it was deemed that the user would receive a new PC. I'm open to suggestions as to how to distribute points but cannot confirm accuracy of the given answer/s.
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The_AntmanCommented:
The reported problem is commonly seen with MS Office.  An action as simple as changing the location of a Start Menu shortcut is known to cause the problem.

ColdJin's advice is valid, but the command line switch is quicker.
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LeeTutorretiredCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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