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Vista BSOD

Hi all

I have a Vista laptop that seems to constantly boot and just sit at the Windows loading screen (with the green bar).

I did a system restore and got it back up but it has BSOD'ed a few times with the laptop just sitting there doing nothing.

Minidump debug log attached
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hongedit
Asked:
hongedit
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1 Solution
 
hongeditAuthor Commented:
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d_nedelchevCommented:
Looks like the system have some issues with "mfewfpk.sys" driver which is part of some McAfee products.

I would suggest uninstalling any present McAfee products and using McAfee Cleanup utility after that (just in case anyt of the drivers and services are not properly uninstalled).

McAfee CleanUp utility: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe (Right-Click -> RunAs Administrator)

After that most likely you will need to reset the firewall and winsock:

"Start Menu -> Run -> type: cmd -> Ctrl+Shift+Enter"
netsh winsock reset
netsh advfirewall firewall reset

Restart the machine.


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hongeditAuthor Commented:
Sods law I rebooted and now it wont go into Windows again!
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hongeditAuthor Commented:
Also from memory there are no Mcafee products installed currently (have been in the past, but easily 18 months ago)
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d_nedelchevCommented:
In many cases (Especially with Vista) some antivirus products does not uninstall correctly due to lack of user privileges, system errors (internal DB inconsistency, NTFS premissions, running processes, etc.), version incompatibility of the particular product and OS or God knows what else. In those cases there could be orphaned low level (Boot or System) drivers as well as service left over causing problems.

Did you run BOTH cleanup and reset?

What about Safe Mode? And what antivirus products do you have installed (are they running properly e.g. error messages)?
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hongeditAuthor Commented:
I'll be able to tell you as soon as it boots back up ;)
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willcompCommented:
Faulting driver is netio.sys. Crashes are probably related to your network adapter driver and/or chipset driver. Reinstall those drivers.
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hongeditAuthor Commented:
Will try as soon as I can get back inside Windows again. Safe mode doesnt work either.
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willcompCommented:
Have you tried the System Repair option on the F8 boot menu?
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hongeditAuthor Commented:
Currently doing a system restore back to the point where it worked earlier, but seems to be taking forever!
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hongeditAuthor Commented:
Seems we have success!

Finally managed to boot into Windows, checked through and confirmed no Mcafee products there.

Looked in Program files and the directory was still there. so ran the MCafee cleaner anyway.

Rebooted 3 times now and OK, I think this is solved.
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