2010 Outlook Contacts sharing

user was trying to share {personal contacts} of a large list on hotels for City Business that she updates regularly, with her coworkers.  She was able to do it with a few coworkers but her supervisor receives
this message:
Folder Sharing is not available with the following entries because of permission settings on your network {and it gives her supervisor's email address}

why wouldn't that apply to all?  Is there a setting to check in Outlook 2010 on her supervisor's Outlook box?  Either settings within her thick client or the OWA {which most of the server side settings are stored for this organization I hear}.

Thanks,
IDUTRIAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnGrunwellCommented:
Has she tried to select her supervisor from the Global Address List instead of using the shortkey list when typing her email.  Also has her supervisor tried to go to calendar view in outlook and try to open a shared calendar by searching for the person?
0
IDUTRIAuthor Commented:
Even though we're talking about Contact sharing here, you're saying the method of sending the Invitation to share contacts in Outlook 2010 matters by the way the person is picked out from the global addressbook?
0
JohnGrunwellCommented:
Yea sorry I was working on calendar sharing when I answered this.  Yes it matters, the user has to be picked from the GAL when using exchange atleast in my network it is.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Applications

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.