asked on

not able to access vm console from vcenter

Dear Experts:

installed vmware vsphere 5.0 and configured ESXi host also installed vcenter appliance everything is working fine in the LAN iam able to login to Vcenter server and access all the VM and work on the guest of every VM but when i login to Vcenter server from the internet and click on the VM iam not able to access the guest iam getting the error message, attahced for your reference, firewall (fortegate 110c) is open with all the ports for this static IP.
Please help me to resolve this.
VMCONSOLE.jpg

ASKER CERTIFIED SOLUTION

Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

Gerald26

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Goutham

ASKER

Sir, thanks for the reply. one of the VM is working as local name server for the resolving , now added A and PTR for the ESXi host VM name server and pointed the ESXi DNS to this VM now ping for the gateway , dns and host name resolve all are okay still from the internet same problem MKS failed, please help.

Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

You may need to Remote the VM from Inventory, and Re-Add to Inventory.

Goutham

ASKER

Sir, should i disjoin the VM from the inventory and add it again from the remote. please suggest.

Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

Yes. Only remove from inventory, not delete from disks.

Goutham

ASKER

Thanks sir, i got it remove from the inventory so that it will be in the datastore and then again add it to the inventory. will do this and update.

Goutham

ASKER

Sir, removed and added again to the inventory from the remote (internet) still the same error not able to access the VMconsole. Please help.

Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

I think you will need to explain, how you are logging in from the Internet onto you LAN?

Is there a firewall present, and Are all the ports open for communcation?

Check the ports that need to be open here

443, 80, 902 and 903 TCP

http://kb.vmware.com/kb/1012382