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Code 32 on iSCSI device

Posted on 2011-10-19
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Last Modified: 2012-05-12
I have created an iSCSI target on a synology DS411+II NAS which I would like to connect on a SBS 2008 server.
I can log on to the target in the iSCSI Initiator.

After that I go disk managent where I expect to find the target where it does not show. In the DSM webinterface I get the Service status connected.

When I go to the device manager I see an yellow warning sign on the Synology iSCSI Storage SCSI Disk Device.
I have attached the properties in a screenshot.

On my workstation (windows 7) I can connect just fine with the iSCSI initiator.
Code32.jpg
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Question by:Mattijs33
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14 Comments
 
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Expert Comment

by:d_nedelchev
ID: 36996104
The screenshot you provide suggest that the driver is not appropriate. Do you have to install any client software comming with the NAS device (OR Drivers provided on a CD/DVD)?


Also... what kind of OS you are trying to connect to the NAS device.

Is the iSCSI intiator [FRE or CHK] and is it "BOOT" or not?
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Expert Comment

by:barrykfl
ID: 36998690
remove it and let it detect again.
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Author Comment

by:Mattijs33
ID: 37001020
The screenshot you provide suggest that the driver is not appropriate. Do you have to install any client software comming with the NAS device (OR Drivers provided on a CD/DVD)?
I didn't install any software, just used the iSCSI Initiator which is installed by default in Windows 2008

Also... what kind of OS you are trying to connect to the NAS device.
Windows Small Business Server 2008 shows the error, Windows 7 64 bit connects just fine.

Is the iSCSI intiator [FRE or CHK] and is it "BOOT" or not?
Can you let me know where I can find those settings?


remove it and let it detect again.
I removed it, rebooted the server and let it detect again.
The same warning shows.
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Expert Comment

by:d_nedelchev
ID: 37002991
See if some of these software packages will help. There is some kind of "Assistant".

http://www.synology.com/support/download.php?lang=us&b=4%20bays&m=DS411%2BII

Is there any error messages in the eventvwr.msc ? Especialy in "System" log.

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Author Comment

by:Mattijs33
ID: 37003163
I've initially use that assistant application to install the DSM (basically it's OS).
The other downloads are extensions and manuals which don't have any information about this problem.
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Expert Comment

by:d_nedelchev
ID: 37003829
Is there any other machine connected to the iSCSI target at the same time? Is there a limit of concurent connections, and is the target configured for shared or exclusive access?

You can try using different initiator and see if it works.

http://www.starwindsoftware.com/anonymous/download/iSCSIInitiatorSetup.exe
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Author Comment

by:Mattijs33
ID: 37008200
The other initiator gives the same error.

I've connected once to my desktop to test the iSCSI, which worked fine.
After that I removed the iSCSI on my desktop and there is an only iSCSI connection to the server.
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Expert Comment

by:d_nedelchev
ID: 37008466
OK the error message actualy says that a driver or service associated with the device is disabled.
So let's see which services and drivers are disabled on the machine. Just run those two commands and post the output:


@echo off
mode con: cols=250 lines=300
@echo Services:
@echo.
wmic service where startmode="Disabled" get caption,startmode,state,status
@echo.
@echo Drivers:
@echo.
wmic sysdriver where startmode="Disabled" get caption,startmode,state,status

pause

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Author Comment

by:Mattijs33
ID: 37008532
This is the information
Services:

Caption                             StartMode  State    Status
Computer Browser                    Disabled   Stopped  OK
HP Insight Event Notifier           Disabled   Stopped  OK
Offline Files                       Disabled   Stopped  OK
Dynamic DNS Client                  Disabled   Stopped  OK
PnP-X IP Bus Enumerator             Disabled   Stopped  OK
LMIGuardianSvc                      Disabled   Stopped  OK
Microsoft Exchange EdgeSync         Disabled   Stopped  OK
SQL Server Active Directory Helper  Disabled   Stopped  OK
Net.Tcp Port Sharing Service        Disabled   Stopped  OK
Internet Connection Sharing (ICS)   Disabled   Stopped  OK
Superfetch                          Disabled   Stopped  OK
Themes                              Disabled   Stopped  OK


Drivers:

Caption                                                  StartMode  State    Status
adp94xx                                                  Disabled   Stopped  OK
adpahci                                                  Disabled   Stopped  OK
adpu160m                                                 Disabled   Stopped  OK
adpu320                                                  Disabled   Stopped  OK
aic78xx                                                  Disabled   Stopped  OK
aliide                                                   Disabled   Stopped  OK
amdide                                                   Disabled   Stopped  OK
AMD K8 Processor Driver                                  Disabled   Stopped  OK
arc                                                      Disabled   Stopped  OK
arcsas                                                   Disabled   Stopped  OK
Brother MFC Serial Port Interface Driver (WDM)           Disabled   Stopped  OK
Brother WDM Serial driver                                Disabled   Stopped  OK
Brother MFC USB Fax Only Modem                           Disabled   Stopped  OK
CD/DVD File System Reader                                Disabled   Running  OK
Consumer IR Devices                                      Disabled   Stopped  OK
cmdide                                                   Disabled   Stopped  OK
Microsoft Composite Battery Driver                       Disabled   Stopped  OK
Offline Files Driver                                     Disabled   Stopped  OK
elxstor                                                  Disabled   Stopped  OK
Microsoft Hardware Error Device Driver                   Disabled   Stopped  OK
Microsoft UAA Bus Driver for High Definition Audio       Disabled   Stopped  OK
Microsoft Bluetooth HID Miniport                         Disabled   Stopped  OK
Microsoft Infrared HID Driver                            Disabled   Stopped  OK
i2omp                                                    Disabled   Stopped  OK
Intel RAID Controller Vista                              Disabled   Stopped  OK
iirsp                                                    Disabled   Stopped  OK
intelide                                                 Disabled   Stopped  OK
Intel(R) QuickData Technology Device                     Disabled   Stopped  OK
PnP ISA/EISA Bus Driver                                  Disabled   Stopped  OK
ITEATAPI_Service_Install                                 Disabled   Stopped  OK
ITERAID_Service_Install                                  Disabled   Stopped  OK
LSI_FC                                                   Disabled   Stopped  OK
LSI_SAS                                                  Disabled   Stopped  OK
megasas                                                  Disabled   Stopped  OK
MegaSR                                                   Disabled   Stopped  OK
Mraid35x                                                 Disabled   Stopped  OK
msahci                                                   Disabled   Stopped  OK
nfrd960                                                  Disabled   Stopped  OK
NVIDIA nForce RAID Driver                                Disabled   Stopped  OK
nvstor                                                   Disabled   Stopped  OK
NEC FireWarden OHCI Compliant IEEE 1394 Host Controller  Disabled   Stopped  OK
Parallel port driver                                     Disabled   Stopped  OK
pcmcia                                                   Disabled   Stopped  OK
Processor Driver                                         Disabled   Stopped  OK
QLogic Fibre Channel Miniport Driver                     Disabled   Stopped  OK
QLogic iSCSI Miniport Driver                             Disabled   Stopped  OK
SBP-2 Transport/Protocol Bus Driver                      Disabled   Stopped  OK
Serial Mouse Driver                                      Disabled   Stopped  OK
SFF Storage Class Driver                                 Disabled   Stopped  OK
High-Capacity Floppy Disk Drive                          Disabled   Stopped  OK
SiSRaid2                                                 Disabled   Stopped  OK
SiSRaid4                                                 Disabled   Stopped  OK
Acronis Snapshots Manager                                Disabled   Stopped  OK
storvsc                                                  Disabled   Stopped  OK
Microsoft Virtual Disk Server Driver                     Disabled   Stopped  OK
Symc8xx                                                  Disabled   Stopped  OK
Sym_hi                                                   Disabled   Stopped  OK
Sym_u3                                                   Disabled   Stopped  OK
udfs                                                     Disabled   Stopped  OK
uliahci                                                  Disabled   Stopped  OK
UlSata                                                   Disabled   Stopped  OK
ulsata2                                                  Disabled   Stopped  OK
Microsoft UMPass Driver                                  Disabled   Stopped  OK
eHome Infrared Receiver (USBCIR)                         Disabled   Stopped  OK
Microsoft USB Open Host Controller Miniport Driver       Disabled   Stopped  OK
Microsoft USB PRINTER Class                              Disabled   Stopped  OK
viaide                                                   Disabled   Stopped  OK
Virtualization Infrastructure Driver                     Disabled   Stopped  OK
VMBus                                                    Disabled   Stopped  OK
vsmraid                                                  Disabled   Stopped  OK
Wacom Serial Pen HID Driver                              Disabled   Stopped  OK
Microsoft Watchdog Timer Driver                          Disabled   Stopped  OK
Microsoft Windows Management Interface for ACPI          Disabled   Stopped  OK
Winsock IFS driver                                       Disabled   Stopped  OK

Press any key to continue . . .

C:\beheer\scripts>

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LVL 5

Expert Comment

by:d_nedelchev
ID: 37009130
Unfortunately there is nothing to point me to a possible reason for the problem. Is there any error messages in the Event Log?
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LVL 4

Author Comment

by:Mattijs33
ID: 37009234
I can't view the event logs right now, so I will post them later.
Do you know if it is possible to change the startmode and state from the drivers?
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LVL 5

Expert Comment

by:d_nedelchev
ID: 37009365
Well yes... it is possible, but I don't know if that will help in the current situation.

1: "Device Manager" -> "View" -> "Show Hidden Devices" -> "Non-Plug and Play Drivers" -> "Properties" -> "Driver" Tab.

--OR--

2: Run "regedit.exe" -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ -> {DRIVER} (or service) -> Start (DWORD):

0 - Boot
1 - System
2 - Auto
3 - Manual
4 - Disabled

It is a good idea to export a backup of the registry before makin any modifications.
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Accepted Solution

by:
Mattijs33 earned 0 total points
ID: 37437678
It seemed that the existing HP iSCSI connection was the cause of the problem
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Author Closing Comment

by:Mattijs33
ID: 37466487
It isn't really a solution, the existing HP driver messed things up
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