Internet Explorer 7 not showing the entire window, cutting off information

Posted on 2011-10-19
Medium Priority
Last Modified: 2012-05-12
Any idea why this would happen on a select few PC's? IE7 is cutting off data at the bottom of the window. I compared this to identical PC's and all of the IE7 settings are identical. I also tried logging in as another user and the issue is still there.

Thank you,

Question by:dserotko

Expert Comment

ID: 36995802
Did you try a different web browser? It sounds like an IE7 issue and not a settings issue if all the desktops are doing it.
LVL 35

Accepted Solution

torimar earned 2000 total points
ID: 36995939
Are you really sure the settings are identical on computers with and without the issue?

To me it appears like text on some of the buttons is disproportionately huge.
Have you checked font size settings? (menu Page > Text size should be set to 'medium')

Also check for system-wide Windows font size settings:
Control panel > Display > Settings > Advanced > General: are font sizes set to DPI 96 (which is default) or 'large' or 'custom'? If not, compare to one of the 'good' computers and you might have the culprit...

Expert Comment

ID: 36998493
TRy the following

Hold the control key in and press "0", this will reset the screen size to the original size.

Or increase and decrease the screen sizes: by using the PLUS and MINUS together with the CTRL

CTRL and "+" key   (this increases the display size)
CTRL and the "-" key (this makes the screen smaller)
CRTL and the "0" key (this restores the size to the original size)

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Author Comment

ID: 36999203
Thank you all, I will have a chance here shortly to try these options. The issue is for all user on this computer only, not all workstations. IE settings are identical on other PC's

Author Comment

ID: 36999782
The DPI setting was "Large Size - 120 DPI" which was the issue! Thank you torimar! Here are the steps:
1. Right click on the desktop and click “Properties”, or go to control panel, display settings.
2. Click on the “Settings” tab, then click “Advanced”.
3. Make sure the DPI Setting is set to Normal size (96 DPI).

Author Closing Comment

ID: 36999788
Thanks again!

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