Backup Exec 12 Job Error Issue

Posted on 2011-10-19
Last Modified: 2012-05-12
Hello Experts,

     I have been helping a friend clean up his Symantec Backup Exec Jobs as he was getting a lot of errors on his jobs.  We have made good progress although I'm stuck on one job.  I looked at the job and it errors out connecting to a server.  So I went to the job and when I click on the server I get a pop up

Failed to access Server Name
Logon Account: System Logon Account

The account is the same as all the servers.  I tried editing the account password but that fails also.  I went through Tools  Wizard Logon Account Wizard and setup the account with the proper domain credentials but I still can't connect to the server.  I can logon to the actual server using these credentials.  What am I doing wrong?
Question by:bobohost
    LVL 16

    Expert Comment

    by:Gerald Connolly
    Is there more info in the client system logs, is there anything in the server's system logs?
    LVL 6

    Accepted Solution

    It was a DNS issue.  The Backup Exec had a static entry in it's host file which pointed to the incorrect server.
    LVL 6

    Author Closing Comment

    Found resolution on our own

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Suggested Solutions

    By default, Carbonite Server Backup manages your encryption key for you using Advanced Encryption Standard (AES) 128-bit encryption. If you choose to manage your private encryption key, your backups will be encrypted using AES 256-bit encryption.
    VM backups can be lost due to a number of reasons: accidental backup deletion, backup file corruption, disk failure, lost or stolen hardware, malicious attack, or due to some other undesired and unpredicted event. Thus, having more than one copy of …
    This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
    The viewer will learn how to download and install Comodo Backup on Windows 7. Comodo Backup is another solution for backing up your computer. It is free for local backup and online backup has differing amounts depending on storage required. In my op…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now