New built Workstation - Windows 7 Install - Freeze / Black Screen

Posted on 2011-10-19
Medium Priority
Last Modified: 2013-11-08
Hello everybody,

I just finished my new workstation. Now tried to install Windows 7 Pro x64 on it... without success...

Here are my components:
1x Corsair Obsidian 700D
1x Corsair Netzteil AX1200 Gold
1x Intel Xeon E3-1275
1x G.Skill Ripjaws-X 4x4 GB Kit, DDR3-1333
1x Club3D AMD Radeon 6990
1x Asus HD 6970 DirectCU II 2GB
2x OCZ Vertex 3 MI 120GB
2x Lite-On iHAS624-32
1x Samsung SyncMaster MD230X6

The two gaphiccards are in slot1 and slot2 connected with crossfire. The two SSDs are connected to the two SATA3 Ports and are in a RAID0.

My Windows 7 is a Windows 7 Prof x64 iso extracted to a prepared and freshly formated / diskparted USB Stick (even tested on other systems - should not be the problem).

I boot the USB Stick it starts with Starting Windows 7 Setup and right before the first real Message should come up "Install Windows now" it Freezes or goes into Black Screen. I can still press NumLock and it works... but nothing else works. Interessting is that if I hit F8 before it starts the installation I can boot the installation in safe mode which works. But I can't complete the setup because after the reboot it wants to start normal from the installed files on the hd and than it freezes on the "Starting Windows" Logo Screen.

Thanks a lot for your help guys.

Question by:Yves_
LVL 31

Expert Comment

by:Dr. Klahn
ID: 36997311
This assumes that the problem is due to advanced SATA support on a target SATA disk drive.

Go to the BIOS setup screen and see if the motherboard's SATA controller is set to anything other than "Legacy" or "IDE emulation."  If you see something like "Advanced" or "AHCI", set it to "Legacy" or "IDE emulation."  This should get the system past the reboot.  Once it is up and running, install the SATA drivers for the motherboard.  Then shut down, set the SATA mode to whatever advanced mode the motherboard supports, and reboot.

As a side issue, I would not attempt to bring the system up in RAID 0 on the SSDs.  I'd bring it up on a standard single drive, confirm that the vanilla configuration works, and then see if a RAID set on the SSDs can be configured to work.
LVL 32

Expert Comment

ID: 36997340
Windows 7 supports AHCI mode and it is not necessary to change to IDE mode. Additionally, a RAID array will require that disk controller be set to RAID mode.

The problem could be related to the SSDs in RAID 0, so I do agree that you try installing Win 7 on a single SATA hard disk -- preferably a mechanical one.

Author Comment

ID: 36998086
Okay, I tried that with the IDE Emulation and AHCI already. Not the reason for the freezes. Because even if I try IDE Emulation and compatiblity mode it freezes on the same spot.

What I also now tired is I took out one card and tried to start the setup. Same freeze same spot :(

So I took out both cards and bootet with onboard video. And it worked... what could that mean?
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LVL 93

Expert Comment

ID: 36998251
then i would install it with the onboard video - and add the cards later
it may just need the driver for it -
do the video cards have their power connected?

Author Comment

ID: 36998274
Yes they do have the power connector. I will try your advice now.
LVL 93

Expert Comment

ID: 36999122
ok post results

Accepted Solution

Yves_ earned 0 total points
ID: 36999147
Found out the problem. It was the cheap RAM I quickbuyed yesturday (the G.Skill hasn't arrived yet and I couldnt wait to make the system run so I bought some cheap DDR3 RAM).

Earlyer this morning G.Skill arrived. System now workes flawless and mindblowing fast
LVL 93

Expert Comment

ID: 36999158
well - since you did not mention that; we could not know
don't forget to close this Q - unless you need more info ?

Author Closing Comment

ID: 37052125
Solved it myself

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