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Exchange 2003 and Sent Messages

On of my users is sending email messages from their iphone and deleting them immediately.  My mail server is exchange 2003.  Is their a way i can see their sent messages from the server?  There is a "concern"
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deklinm
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deklinm
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1 Solution
 
Shabarinath RamadasanInfrastructure ArchitectCommented:
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deklinmAuthor Commented:
is there a way to see the actual message and its attachments instead of reading a log?
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Shabarinath RamadasanInfrastructure ArchitectCommented:
For that, you need to enable journaling so that a copy of incoming and outgoing mails will be stored on a different mailbox.

Thanks,
Shabarinath
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sunnyc7Commented:
shaba is correct.
But there is no full proof way to take care of the "concern".

the user can chose a different SMTP server or use free gmail / ATT smtp servers to send out messages.
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deklinmAuthor Commented:
how do i set up journaling?
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deklinmAuthor Commented:
also, is there a way i can be BCC'd on every outbound message a user sends?
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sunnyc7Commented:
a) Journaling will collect all messages in your org - incoming and outgoing and deliver it to a mailbox - called a journal mailbox. You cannot retroactively setup journaling. Journaling will only collect messages from the time it is setup.
b) There is no native way of doing this. But Message journaling will collect all outgoing messages in Journal Mailbox

c) Setup Message Journaling
http://www.msexchange.org/tutorials/implementing-exchange-2003-message-journaling.html

d) Journal mailbox will increase the size of your database really fast)
If you are using Exchange 2003 Standard, you might want to periodically clean the journal mailbox to avoid the 75GB database limit
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Shabarinath RamadasanInfrastructure ArchitectCommented:
As you are on exchange 2003, I don't see much choice.

Shaba
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lucid8Commented:
Not sure at what level the iPhone makes a deletion but I would assume its a hard delete i.e. equivalent ot a SHIFT+DELETE where the message never hits the deleted items folder and instead the message is in effect hidden in place, i.e. if the message was sent and then deleted from the sent items you would need to look in that folder for the item.  Now by default users cannot see hard deleted items within Outlook HOWEVER if you create a profile to open that users mailbox and run this patch it will show you the hard deleted items http://support.microsoft.com/kb/246153

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