Why does my USB A/V converter not install correctly?

I have a USB2.0 A/V converter that is used to capture an RF signal from a digital camera.   I have one installed on another computer that works normally.   When I re-installed Windows XP on a computer where the converter had been working normally, it did not install as a imaging device.   Instead, it shows up in Device Manager as Sound, video and game controllers > USB 2820 Device.   In the computer where it is working normally, it is listed correctly under Imaging devices as USB 2.0 A/V Converter.
DoctorK12008Asked:
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ldavis07Commented:
http://www.siliconcoach.com/support/wp-content/uploads/2010/11/installing_the-haupauge_av_to_usb_converter.pdf


This is the link to properly install. Try to uninstall it and follow these steps to insure you install it correctly if you still have problems, let me know.
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nobusCommented:
in your case - first UNINSTALL everything related to it, then follow the link above
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