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Slow user logon after setting the "Home Folder" path in Active directory

Posted on 2011-10-20
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Last Modified: 2012-05-12
I have recently promted a DC on a site which has a local file server.
Now the thing is that the user's are complaning about slow user logon to their WINXP mahcines.

So I started troubleshooting and I found out that if I remove the Home Folder mapping on a user account under the profile tab and then try to login it takes about 30 seconds for the logon procerss to complete.

But when i re-add the Home Folder path on the user account to a folder on the file server and then try to logon it  takes 1 min 50 secs.
What can use such a huge delay to map a drive on the local file server on the same network?

Thanks

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Question by:kerry_dsouza
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LVL 39

Expert Comment

by:Krzysztof Pytko
ID: 36999628
Normally, home folder has no impact for user logon. But please ensure that you don't use roaming profiles. Then during user logon to the computer, profie is copied from network location to the local disk.

Check one more thing, what will happen if yo change DNS name path to the folder in home directory to IP address? Maybe something related with DNS connection to that server via DNS name?

i.e. change from

P: \\servername\share
to
P: \\IPAddress\share

Regards,
Krzysztof
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Author Comment

by:kerry_dsouza
ID: 36999781
Checked for the user and he does not use Roaming profiles and I also did the Ip address trick that you mentioned.
Also another thing I tested was that I created a shared folder on the Domain Controller and mapped it under the home folder tab on the user account to see if the file server was causing an issue but still it took about 2 minutes to login.

So it the delay is happening only when i try and populate the home folder feild
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Expert Comment

by:Krzysztof Pytko
ID: 36999895
That's very strange :/
One more thing, can you check on your File Server if in NIC properties under advance options in WINS tab, you have enabled NetBIOS over TCP/IP ? Maybe this setting will speed up disk mapping?

Krzysztof
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Expert Comment

by:scraby
ID: 37000384
you can also try removing the mapping under the profile tab (AD) and make sure you don't have any net use statements in logon scripts if you have any.  after logon try the unc path to any share on the same server and see how long that takes.  start > run > \\servername\sharename or xxx.xxx.xxx.xxx\sharename (ip to eliminate dns issue).  what type of ping times are you getting to the server? ping to servername and ip to see if dns resolution takes too much time.  everything is on the same subnet?
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Author Comment

by:kerry_dsouza
ID: 37001123
I did enable the NETBIO OVER TCP on the file server without any success still takes a longish 2 minutes with the "Home Folde" setup under the Profile tab

And trying to map the share manually by going to Tools -> Map network drive takes about 10 seconds only or maybe even less than that.
The servers are on the same subnet but the client on a different subnet and the ping times between each other are 1ms.
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Author Comment

by:kerry_dsouza
ID: 37001170
Another point to mention is that after login if I try to do a GPUODATE /Force it takes about 8-9 minutes to complete not sure if the 2 are related but thought I should mention that as well...
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Expert Comment

by:scraby
ID: 37002144
back to the first sentence. you promoted the DC on a site that had a local file server.  can you provide more detail on this so we can see what's been done that has slowed the logon down.  i'm assuming the logon process was in the single digits before the promo?
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Author Comment

by:kerry_dsouza
ID: 37005039
Before we installed a local DC on this site the authentication was done by a remote server in London where the ping times from the loca fie server were close to 600-700 ms and the logons were understandabity slow thus the reason to deploy a loca DC on this site.
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Expert Comment

by:Krzysztof Pytko
ID: 37005249
OK, so please check if you have created new Site and apporpriate Subnet for this location. Then assign that Subnet to new Site and create Site links between Sites for AD replication. I think that might be a problem.

Please check this article about Sites and Servicec at
http://technet.microsoft.com/en-us/library/bb727051.aspx#ENAA

and you may wish to look at WebCast
http://support.microsoft.com/kb/909429

Krzysztof
0
 

Author Comment

by:kerry_dsouza
ID: 37005467
Thats one of the first things I did when I comissioned this DC...created a user subnet and the server subnet and then added the 2 subnets to to site I created in ADSS.
Also created a connection object to London so that it has a replication partner.
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Expert Comment

by:Krzysztof Pytko
ID: 37010385
OK them so let's start analyze of your environment
Please run on a DC in command-line

dcdiag /c /v >c:\dcdiag.log
and attach file here, please

Additionally, please post unmodified ipconfig /all from your DC in that site and one client

Thank you in advance

Krzysztof
0
 

Author Comment

by:kerry_dsouza
ID: 37010768
Futher to this I disabled the TCP chimnet and RSS using the netsh command on the DC and File but that didnt help also another odd point was I created a test shared folder on  PC and then changed the user's home folder path to that PC \\PCNAME\TEST$\kerry even that took a long time to login.

I have attached the files

Thanks!

dcdiag.txt
ipconfig.txt
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Assisted Solution

by:Krzysztof Pytko
Krzysztof Pytko earned 2000 total points
ID: 37010828
OK, I see that you fixed problem with initial Domain Controller replication from previous post :)
Now, it lokos OK but I would like to ask about IP scheme in your organization. I see that you are using public IPv4 addresses Why don't you use 10.0.0.0/8 for private network and use only public IPs on your routers to get access to another locations?

Are you sure that network settings (like network mask) are set up correctly ? This error might be related with DNS/WINS or wrong network seetings.

Is it possible to tell me more about your network topology like addressing, Sites, Subnets, servers location?

If so, and you don't want to put it here, please send me more information on my e-mail at

kpytko at go2 dot pl

Krzysztof
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Assisted Solution

by:Krzysztof Pytko
Krzysztof Pytko earned 2000 total points
ID: 37010830
Oh, and one more thing, when you finally logged on on a workstation, please send me also an output of

gpresulr /z >c:\gpresult.log

Thank you in advance

Krzysztof
0
 

Author Comment

by:kerry_dsouza
ID: 37010964
mailed you the details ..hope it helps!
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LVL 39

Expert Comment

by:Krzysztof Pytko
ID: 37013481
OK, I replied to your e-mail.

Krzysztof
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Expert Comment

by:scraby
ID: 37019252
please post your findings if you resolve the problem as we learn from this community.  thank you.
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Accepted Solution

by:
kerry_dsouza earned 0 total points
ID: 37138340
I enabled IPV6 on the problem DC and the slow authentition after setting the Home folder vanished!
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Author Closing Comment

by:kerry_dsouza
ID: 37166463
My last point worked
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