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Frequent blue screens in Windows 7/64

Over the last few weeks, I've been getting frequent blue screen experiences.  I can use my emergency start-up disk to eventually get things going, but it can take a couple of hours.  My "C" drive is loaded and I purchased a new external 3TB USB 3.0 drive to make a backup in case I need to do a complete reinstall.

I'd prefer to avoid that.

I've done a screen print of my events summary in case that would help you pinpoint a trouble spot.

 Summary of recent events.
This may have been foolish, but I deleted as many of the windows.old folders as I could from the C drive to free up space.  The result was that one utility I'd relied on needed to be reinstalled, but it also seemed my system was more stable.  I've still seen the blue screen, but not as often plus it gets working more quickly.

Any suggestions as to how to get things stabilized?  If I did a Windows 7 reinstall, should I get a new C drive to start clean?  Will I have any problems with Windows 7 working if I do a reinstall?  Will it say I'm using it on a new system if I change out the C Drive?

Thanks for your help.
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coachjim
Asked:
coachjim
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3 Solutions
 
ded9Commented:
Upload .dmp files..location Windows\minidump  ...zip minidump folder and upload it.





Ded9
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jcimarronCommented:
coachjim--Open Event Viewer  (Control Panel|Administrative Tools) and then click Windows Logs|System (in the left panel).  Scroll to see what "Errors" you find that are time stamped at the time the blue screen occurred.  Copy the info and post here.
At  minimum get the STOP error code which you can probably read off the blue screen.
http://pcsupport.about.com/od/termsb/g/bsodbluescreen.htm
http://pcsupport.about.com/od/findbyerrormessage/tp/stop_error_list.htm
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coachjimAuthor Commented:
Thanks.  I'll get on that tomorrow afternoon when I get back into the office.  It's nice to have some direction.

Jim
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nobusCommented:
and what is the BSOD error ?
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coachjimAuthor Commented:
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ded9Commented:
Crash dmp points to mcafee software...uninstall mcafee ..reboot and then monitor the computer.

After uninstalling mcafee reboot and then run this removal tool again

 download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe


Try installing latest version of mcafee.




Ded9
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coachjimAuthor Commented:
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ded9Commented:
Did u first remove mcafee and reboot the computer.



Ded9
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coachjimAuthor Commented:
Ded9:

I first removed McAfee.
Then I restarted the PC.
Then I ran the utility.
Then I restarted the PC.
Then I reinstalled McAfee.
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coachjimAuthor Commented:
nobus:

I don't know what to say about your question (and what is the BSOD error?).
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coachjimAuthor Commented:
OK, I see you mean Blue Screen of Death (BSOD).  Got that.  I still don't know how to answer your question.

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coachjimAuthor Commented:
BTW, here's a summary of the combined count of Critical events and errors from the System Event log.

Date      Count
10/22      4
10/21      3
10/20      6
10/19      1
10/18      6
10/17 1431
10/15     64
10/14   120
10/13      5
10/12   117
10/11       2
10/10 1576
10/9       12
10/8              1
10/7     503
10/6     168
10/5       12
10/4       53
10/3       18
9/30       10
9/29              6
9/28             6
9/27             5
9/26             4
9/25             9
9/24       19
9/23       29
9/22     138
9/21    1147
9/20      761
9/19       14
9/18             7
9/17             4
9/16   1051
9/15             9
9/14             7
9/13             4
9/12             1
9/11             3
9/10             5
9/9         15
9/8             8
9/7             4
9/6       997
9/5             1
9/4             3
9/3       520
9/2             3
9/1             1
8/31             5
8/30   1754
8/29             8
8/28       11
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ded9Commented:
Do not install mcafee and then montior the computer for any blue screen error.



Ded9
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nobusCommented:
last dump   PROCESS_NAME:  McSvHost.exe  this points to McAfee soft
beforelast   PROCESS_NAME:  nmctxth.exe  --> this lists  The process Pure Networks Platform Assistant belongs to the software Pure Networks Platform by Pure Networks, Inc. (www.purenetworks.com) or Cisco Systems, Inc. (www.cisco.com).

you  can unstall Cisco software also to test; but note it can be a hardware problem as well

you can try aVista repair (or is that what you do with your startup disk?)
if that is what you tried, i suggest a fresh install
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coachjimAuthor Commented:
Nobus:

I've done the complete uninstall of McAfee again and have rebooted.  I've also uninstalled Network Magic (Cisco).  I'll now keep an eye on things for the next couple of days.  BTW, I'm assuming Windows Defender is enough protection with McAfee gone.

Jim
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ded9Commented:
You can install Microsoft security essentials..its free

http://www.microsoft.com/en-us/security_essentials/default.aspx




Ded9

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nobusCommented:
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coachjimAuthor Commented:
My system is stable.  I haven't seen the BSOD for days.  

Along the way, I've learned how to read the events log with an eye to recognizing the problem.  Of course that is easier when the event log is a couple of lines vs. thousands for a single day!

I also appreciate the link to a treasure of information about the BSOD.  I have turned off the auto restart after error.

Thanks to all.  I hope my distribution of points is fair.
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nobusCommented:
tx for feedback
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