hello all and thank you for your time
I have a user who connects to our exchange 2010 using outlook 2007 on a win 7 pro machine ( we all use 2007) but she is the only one having an issue with receiving new messages. to clarify that I mean that outlook is not downloading the messages. this is occuring sporadically and the way she knows she has an email is because she has a droid that connects to the exchange and that is working just fine. we have hit the send receive button and nothing happens. its only when we restart outlook is when the messages will appear. it started off with the inbox indicating that there were no messages i.e. it would show inbox(5) but nothing acutally in the inbox itself. restart outlook and magically 5 messages would be in the inbox. now it does not even show that.
has anyone experienced this before and have a solution